Accounts Receivable Analyst (onsite 2 days)

About the role

The incumbent will be an Accounts Receivable (AR) Subject Matter Expert (SME) working closely with all departments. They will prepare account reconciliations, support projects, and handle ad hoc requests related to AR.

Responsibilities

• Validate payment data, reconciliation reporting, and work with other departments to ensure accurate posting of cash to customer accounts (at a unit level)
• Prepare all assigned customer account reconciliations, determine disposition of unapplied cash and credits, process refunds to customers if required
• Aid departments, including Accounting, Treasury, Retail Credit, Commercial Account Service, Account Management & Operation, Financial Services, Major Accounts, and Remarketing in resolving complex issues related to cash receipts, disbursements, unapplied cash, credits on customer accounts, and contracts in transit
• Post cash timely, efficiently, and accurately
• Process returns from bank in Odessa system
• Process payments daily including Wire Transfers, ACH, and lockbox deposits. Reconcile accounts prior to posting
• Prepare a detailed Daily Cash Report with all variances noted for accurate facilitating transactions and adjustments
• Prepare cash reconciliations to ensure all receipts are posted to customers’ accounts correctly using reporting
• Work with Accounting to reconcile variances on cash postings with the general ledger
• Work with other departments to identify payments in unapplied cash to ensure proper and accurate application
• Work with other departments to collect any payoff shortages and minimize potential losses
• Provide direction to departments for properly completing and maintaining the integrity of the customer’s account
• Determine best course of action, such as refund, reapplication, or possible missed applied payment; submit Activity Requests (if needed) and save back up in appropriate folder on the share drive
• Maintain Activity requests in Odessa (apply cash, reapply cash, etc.)
• Research and analyze monthly charges (i.e., interest, curtailments, and payoffs) to ensure proper application and/or suspense items; provide detailed backup explaining all suspense items to eliminate any follow-up calls
• Work with internal and external auditors by providing SME analytical guidance during audits and Odessa/Billtrust/WI support samples as requested
• Work with Retail Funding and Finance Services to maintain Suspense accounts
• Maintain contract in transit to close/open receivables in Odessa / WI
• Independently review and manage Operation Support Inbox requests and maintain internal and external workflows
• Place tickets with the Help Desk when system issues arise; take the lead and work the helpdesk to solve the issue and notify the Operations Support Team & Supervisor when this issue has been resolved
• Monitor and maintain credit on accounts to ensure there is no aged credit on accounts in Odessa system
• Identify and implement continuous process improvements

Requirements

• 3+ years of experience performing AR related function including cash posting and account reconciliations, documenting processes and procedures, cross-training, automating redundant tasks, and implementing process improvements
• Strong aptitude for systems including BillTrust and Odessa (will train on both systems)
• Bachelor’s degree in accounting, Finance, Business, or equivalent work experience is preferred
• Strong attention to detail
• Strong aptitude and desire to learn
• Initiative-taker and ability to work independently
• Strong verbal and written communication skills with a strong customer (internal and external) focus with sense of urgency
• Ability to recognize trends and utilize analytical tools to recommend and generate improvement strategies
• Ability to data mine and analyze large volumes of transactional data (in Odessa)

Qualifications

• Strong aptitude for systems including BillTrust and Odessa (will train on both systems)
• Bachelor’s degree in accounting, Finance, Business, or equivalent work experience is preferred
• Strong attention to detail
• Strong aptitude and desire to learn
• Initiative-taker and ability to work independently
• Strong verbal and written communication skills with a strong customer (internal and external) focus with sense of urgency
• Ability to recognize trends and utilize analytical tools to recommend and generate improvement strategies
• Ability to data mine and analyze large volumes of transactional data (in Odessa)

Skills

• Strong aptitude for systems including BillTrust and Odessa (will train on both systems)
• Bachelor’s degree in accounting, Finance, Business, or equivalent work experience is preferred
• Strong attention to detail
• Strong aptitude and desire to learn
• Initiative-taker and ability to work independently
• Strong verbal and written communication skills with a strong customer (internal and external) focus with sense of urgency
• Ability to recognize trends and utilize analytical tools to recommend and generate improvement strategies
• Ability to data mine and analyze large volumes of transactional data (in Odessa)

Benefits

An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.

Pay

Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors.

Schedule

Onsite: Tuesday & Wednesday (start time 8 am) Location: Coppell, Texas

What we do

At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration. Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.