Accounts Receivable Analyst

Responsibilities

• Manage the Short Pay Process, ensuring that customer short payments are properly documented for tracking and accountability purposes and reconciled to system balances.
• This includes running various reports, researching and documenting discrepancies as well as distributing the same to appropriate individuals and departments as directed.
• Communicate with key accounts via email and phone to facilitate the resolution of assigned A/R transactions.
• This will include packaging required documentation such as invoices, packing slips, BOLs, and PODs and submitting to the customer in the required format that allows for customer repayment or resolution.
• Research the validity of customer payment disputes, follow-up on all outstanding deductions through to final resolution including credit application, payment application, or write off application using discretionary judgement.
• Perform daily posting of customer payments and balancing of checks, wires, ACH, EFT and credit card payments. This also includes maintaining balanced journals of all daily payments.
• Review all credit memos issued prior to mailing and update customer invoice/credit notes to include proper document references and applying those to related outstanding balances/deductions as applicable.
• Multiple tasks at once and practice effective time management.
• Back-up tasks during absences of other department personnel.
• Act as a resource person to tax and bank auditors during reviews related credit and account issues.
• Special projects & additional tasks as needed.

Requirements

• A High School diploma or GED equivalent required.
• A Business or related degree preferred.
• 3-5 Years of high-volume Business to Business Cash Transactions experience required.
• Excellent oral and written communication skills.
• A Strong attention to detail and accuracy.
• A Must have working knowledge of Windows and Word / Intermediate to advanced Microsoft Excel skills required.
• A Knowledge of SAP preferred.
• Effective organizational and multitasking abilities.
• A Flexibility in prioritizing job functions.
• Able to manage workload and meet deadlines.
• A High level of maturity and confidence necessary to interact with sophisticated internal and external clients.
• A Strong leadership and customer service skills with the ability to ensure that a high level of service and quality is maintained.
• A Product knowledge with clear technical understanding of services to be able to effectively communicate to customer.
• Adequate Project management, organizational and planning skills with ability to prioritize multiple tasks, projects and meet deadlines.
• Adequate Attention to detail, flexibility and creativity.
• Persistence coupled with the ability to communicate effectively with individuals at all levels of the organization.
• Able to exercise discretion and good judgment, work with minimal supervision and maintain confidentiality of shared information and/or assignments.

  Benefits

  The perks of being a Bunzl team member don’t stop at being part of a great team or being valued as our #1 asset. We offer a full range of benefits to help our employees take care of themselves and their families today, tomorrow and for the future.

  • Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days.
  • Paid Time Off - Vacation, Sick, Holidays and Personal Time.
  • 401K with generous company match.

  Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.