Accounts Receivable Analyst

About the role

Main responsibility is to analyze all funds received by the Business Office for accuracy and compliance.

Responsibilities

• Analyze all incoming ACH payments, manage internal/external departmental communication and transactional requirements to ensure business continuity.
• Audit and receipt departmental deposits and expense credits for accuracy to include verifying the accounting chart fields and general ledger budgets.
• Analyze the Accounts Receivable Specialists' daily receipting documents to ensure accuracy and internal control. Research all transactional errors and implement corrections.
• Run transactional reports from Truist Online Treasury and TouchNet to process the daily transactions related to receipting incoming payments and returned transactions (payments and student refunds). Communicate with departments regarding accounting information.
• Maintain the Business Office Marketplace transactions for receipting.
• Support the Accounts Receivable Specialist to ensure daily work is adequately disseminated and completed accurately and efficiently.
• Provide superior customer service to internal and external customers.
• During peak processing times and staff shortages, answer customer questions, receipt transactions including cash, check, credit card, ACH, departmental deposits, and manage petty cash fund. Assist with registration, tuition and fee, refund, and other student account questions. Service provided via phone, in person and email. Prepare daily closing procedure to include closing out daily session in TouchNet, prepare the Cashier Recap Report, scan Cashier Recap Report into Document Manager, process paper checks on Truist Online deposit system.
• Assist with maintenance of the USG Inter-system (state) payments log for annual reporting by the Finance Division to include all deposits receipted in the Business Office.
• Provide ongoing training to the Accounts Receivable Specialist and recommend improvements to the accounts receivable policies and procedures to the Student Accounts Manager.
• Assist Student Accounts Manager and Financial Accounting Office with bank reconciliation research, ad hoc reconciliations/investigations as needed.
• Backup the reconciliation of Wellstar accounts receivable monthly remittance for receipting.
• Audit student withdrawal calculations for accuracy and notify related departments with results.
• Audit student bills for accuracy.
• Assist Public Safety with deposit pickup and drop-offs.
• Assist with Interdepartmental payment requests (IDR) for deposit supplies and student account payments. Verify IDR account chart field for accuracy and budget.
• Process void check requests as needed.
• Present at student orientations as needed.
• Assist other Business Office employees, including management, with any/all duties as needed/assigned.

Qualifications

• Education: Bachelor's degree from an accredited college or university.
• Preferred Qualifications: Additional Preferred Qualifications include experience working in an academic environment, previous banking/cashiering experience, documented customer service track record, prior Banner and/or other database experience is highly desired, knowledge of Microsoft Excel and Word.

Salary and Benefits

Shift: Days/M-F
Pay Band: 7
Salary Minimum: $20.29/hour
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 6/11/26 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.