Accounts Receivable Adjustments E-data

About the role

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

The Accounts Receivable E-data Specialist will receive, deposit and post receivables for clients. This is an accounting support position in a fast paced centralized accounting services environment providing financial services to community associations throughout North America. Candidates for this position must meet Associa's credit requirements.

Responsibilities

• Upload Stop/Go file to lockbox providers' website
• Retrieve or receive and process daily lockbox files and work exceptions
• Retrieve or receive and process daily E-Check/credit card payments
• Resolve lockbox, E-Check and credit card file exceptions
• Manage multiple depositing accounts and processes
• Receive and decision owner assessment payments received at Shared Services Center
• Prepare communications to owners requesting redirection of payments to lockbox (if applicable)
• Receive, post and deposit miscellaneous income
• Process deposits utilizing Remote Data Capture (RDC) equipment and software
• Prepare and submit deposit for non-RDC banks
• Maintain daily tracking forms
• Other duties as assigned

Requirements

Knowledge and Skills

• Knowledge of working with banks and multiple entities
• Knowledge of accounting principles, practices, and procedures (US GAAP)
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Knowledge of conflict resolution techniques at a proficient level
• Professional communication skills (phone, interpersonal, written, verbal, etc.)
• Professional customer service skills
• Self-motivated, proactive, detail oriented and a team player
• Time management and time critical prioritization skills

Education and Experience

• High School Diploma or GED Required
• 0 – 3 years of directly related or closely related experience