Accounts Receivable/Accounts Payable Clerk

About the Role

Advantage Investigations is a nationwide leader in professional investigative services, supporting insurance companies, TPAs, and self-insured businesses. The AR / AP Specialist handles the day-to-day accounts receivable and accounts payable functions, with a primary emphasis on collections. This is a hands-on, high-volume transactional role supporting the accounting team.

Responsibilities

• Collections
  • Work the AR aging daily, prioritizing accounts by balance and days outstanding.
  • Contact customers by email and phone on past-due balances; send statements and follow up on payment commitments.
  • Document collection activity, promised payment dates, and account notes in the system.
  • Escalate delinquent or non-responsive accounts to the Accounting Manager.
  • Assist in resolving billing questions and disputes by coordinating with Accounting Manager and other departments.
• Accounts Receivable
  • Apply daily cash receipts (ACH, lockbox, checks) and clear unapplied cash.
  • Match remittance advices to open invoices, including consolidated and bulk payments.
  • Prepare AR aging reports as requested.
• Accounts Payable
  • Process vendor invoices: intake, coding, and routing for approval.
  • Process subcontractor payables and employee expense reimbursements.
  • Reconcile vendor statements and respond to vendor inquiries.
  • Collect and maintain W-9s; assist with annual 1099 preparation.
• General
  • Assist with AR and AP subledger reconciliations at month-end close.
  • Provide supporting documentation for audit and other requests.
  • Other duties as assigned.

Requirements

• Two or more years of accounts receivable, accounts payable, or collections experience.
• Experience making business-to-business collection calls.
• Working knowledge of an ERP or accounting system and basic Excel skills.
• Accurate and detail-oriented in a high-volume environment.
• Professional written and verbal communication skills.
• High school diploma or equivalent.

Qualifications (Preferred)

• NetSuite experience.
• Associate degree in accounting, finance, or business.