Accounts Payable Representative

About the role

When you join the Chapters Health Team, you're joining a mission. We're dedicated to providing top-notch patient care and exceptional customer service every day. Our employees are the heart of our success!

Role

The Accounts Payable Representative is responsible for ensuring accurate payments to vendors/providers, including processing invoices/claims, conducting research, obtaining approval, recordkeeping, and maintaining vendor/provider relationships.

Qualifications

• Minimum of one (1) year accounting experience to include General Ledger, AP, A/R or Financial Reporting
• Preferred two (2) years experience in medical claims processing, medical biller or coder
• Computer experience to include Microsoft (Outlook, Excel, Word) and Windows Explorer
• Team player and self-starter who is accurate and detail-oriented
• Professional attitude
• Highly organized, with the ability to effectively manage many tasks simultaneously
• Able to maintain a strict level of confidentiality
• Proficient in time management skills with the ability to prioritize a variety of duties and complete projects within assigned time frames

Competencies

Satisfy competency requirements for this position.

Responsibilities

• Represent the Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe the Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company
• Use resources in a fiscally responsible manner
• Promote the Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills
• Support Company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position

Job Responsibilities

• Overhead Payables: Process invoices/check requests using automated AP system
• Enters vouchers into AP system and reviews for accuracy
• For employee expense reports, makes sure all receipts are attached and adhere to policy
• Assigns correct affiliate/GL account coding to each voucher
• Assigns approver and submits for approval
• Adds any voucher that requires special attention to the special handling log
• For new vendors, obtains a copy of the vendors’ W-9 as well as ACH information for proper set-up into the system
• Communicates with vendors and teams with regards to problems/questions concerning invoices
• Updates all required logs
• Reviews system queues/reports to ensure all invoices are being paid in a timely manner
• Aids with annual 1099 process

Patient Payables

• Efficiently and accurately analyzes claim submissions to determine whether the claim should be accepted, rejected, approved or denied for payment based on the legally binding agreement and/or fee schedules and the patient conditions
• Solves pended claims, secondary review claims and prior approval requests
• Reviews and addresses provider inquiries regarding claim adjudication, including incoming phone calls, correspondence, and appeals
• Researches requests for overpayment/underpayment efficiently and accurately, submits data and resolution to the supervisor for final determination
• Ensures accurate record keeping of all vendors, including TIN, NPI, Physical Address, Remit Address and Vendor Contact person’s email address and phone number

Compensation

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.