Accounting Supervisor

Responsibilities

• Direct the day-to-day work of a large accounts receivable and payment processing team, setting priorities and maintaining productivity across a fast-moving operation.
• Recruit, coach, and develop staff members while fostering accountability, engagement, and ongoing performance improvement.
• Design and refine workflows, policies, and operating procedures to improve accuracy, efficiency, and service levels.
• Monitor key performance indicators and prepare regular reports covering financial activity, receivables performance, and customer service results.
• Oversee billing, cash application, collections, and related cash activity to support timely and accurate account resolution.
• Handle complex or escalated customer issues with professionalism, ensuring appropriate follow-through and resolution.
• Collaborate with internal partners and other stakeholders to align team output with broader business goals and service expectations.
• Support operational adoption and performance optimization related to recently integrated systems and tools.
• Identify opportunities for continuous process improvement, including the effective use of Excel, reporting tools, and emerging technologies such as AI where appropriate.

Requirements

• 7+ years of leadership experience supervising accounts receivable, payment processing, or related finance operations teams.
• Strong background in accounts receivable, cash applications, billing, commercial collections, and cash activity management.
• Demonstrated ability to lead large teams and manage performance in a high-volume, deadline-driven environment.
• Experience creating workflows, establishing procedures, and driving continuous process improvement initiatives.
• Proficiency in KPI reporting and advanced use of Microsoft Excel for analysis, tracking, and operational reporting.
• Able to manage escalated customer matters and balance financial objectives with service expectations.
• Prior exposure to call center oversight and system integration efforts is a plus.

Qualifications

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Skills

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Benefits

Robert Half offers competitive compensation and benefits, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.