Accounting Specialist I

Job Summary

The Accounting Specialist is responsible for maintaining accurate accounting records on student files. Additional duties may be assigned.

Essential Job Tasks

• Processes daily payments, reconciliation, invoices, and receipts to students’ account.
• Researches and communicates accurate information via phone, text, email, and chat to students the necessary information regarding their account.
• Provides proper documentation, contact notes, and follow-up needs within the student file.
• Provides excellent customer service both internally and externally.
• Consistently available for phone rotation and chat.
• Affords assistance to students with enrollments by submitting an enrollment for the student or by communicating step-by-step procedures on submitting an enrollment online.
• Collects personal and confidential documents for student records.
• Provides departmental backup, as needed.
• Promotes, maintains, and enhances workplace culture within Student Accounts department and the university.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Knowledge: English Language, Academic Processes, Clerical, Computer, Mathematics.
• Skills: Critical Thinking, Reading Comprehension, Research, Interpersonal Skills, Time Management, Attention to Detail.
• Abilities: Written Comprehension, Written Expression, Oral Comprehension, Oral Expression, Selective Attention (Vigilance).
• Education & Experience: High School Diploma or the equivalent.

Equipment Used

• Office equipment, including computers, telephones, and printers.
• Software used includes Microsoft Word, Excel, Adobe, Outlook, Anthology, Chat Beacon, RingCentral, and internal database software.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The position is a hybrid position and should have an established office with secure and reliable internet.
• The noise level is generally moderate.
• Supervisory Responsibilities: There are no supervisory responsibilities for this position.

Pay Transparency Statement

In accordance with applicable state and local pay transparency laws, applicants who reside in a jurisdiction with designated pay transparency requirements and for whom this position is available on a remote basis may be entitled to receive additional information regarding the compensation range and benefits associated with this role. Such information will be provided upon request, as required by law.

Please contact CSU-Recruiting@columbiasouthern.edu.