Accounting Specialist

About the role

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. We are a company culture devoted to innovation and improvement.

Responsibilities

• Supports daily accounting and operational finance activities with primary responsibility for accounts payable, accounts receivable, cash applications, reconciliations, and ERP workflow support within NetSuite.
• Ensures timely and accurate processing of financial transactions, maintains organized and audit-ready records, and serves as a key point of coordination between vendors, customers, operations, and internal departments.
• Accounts Payable (AP): NetSuite Scan vendor invoices into NetSuite that are received through Zendesk or download invoices from vendor websites (UPS, FedEx, etc) Perform the 3-way match, review, code, and process vendor invoices in NetSuite for accuracy and proper approval Maintain vendor records and ensure compliance with company policies Manage invoice workflows and approvals within NetSuite Respond to vendor inquiries and resolve discrepancies using Zendesk ticketing system Prepare and process payments (ACH, wire) in a timely manner Monitor AP aging and follow up on outstanding issues
• Accounts Receivable (AR) & Cash Applications: NetSuite Record daily bank deposits and customer payments in NetSuite Apply payments accurately to open accounts receivable invoices Apply customer deposits to orders and communicate with account managers to release orders for fulfillment. Investigate and resolve unapplied cash or payment discrepancies Monitor AR aging reports and assist in collections as needed Generate and distribute customer statements Bank & Credit Card Reconciliations Perform monthly bank reconciliations in Excel, ensuring completeness and accuracy Reconcile corporate credit card accounts, matching transactions with receipts and supporting documentation Identify and resolve discrepancies promptly Maintain detailed reconciliation schedules and audit-ready documentation
• Vendor & Customer Communication: Manage vendor and customer communication through Zendesk, including inquiries related to invoices, payments, and account status Request and provide supporting documentation to ensure accurate billing and payment processing Maintain professional and timely communication across all channels
• Administrative & Operational Support: Maintain organized electronic records within NetSuite and company filing systems Support month-end close process, including preparing reports and reconciliation documentation Assist with data entry, reporting, and document management Coordinate with operations and purchasing teams regarding customer payment status and prepaid order releases Escalate unresolved discrepancies to accounting leadership as appropriate Identify opportunities to improve accounting workflows and operational efficiency Perform additional administrative duties as assigned

Qualifications

• Education & Experience: Associate’s degree in Accounting, Business Administration, or related field preferred 2+ years of experience in accounting support or administrative roles with AP/AR responsibilities Experience using NetSuite (or similar ERP system) required Experience using Zendesk or similar ticketing systems preferred

Skills & Competencies

• Strong working knowledge of NetSuite ERP Proficiency in Microsoft Excel (reconciliations, data analysis, reporting) High level of attention to detail and accuracy Strong understanding of accounting principles, especially AP/AR processes Excellent written and verbal communication skills across digital platforms (Zendesk, Teams, email) Strong organizational and time management skills Ability to manage multiple priorities and meet deadlines, especially during month-end close Comfortable working with large transaction volumes and multiple systems Problem-solving mindset with the ability to resolve discrepancies independently Strong follow-through and ownership mentality

Key Performance Indicators (KPIs)

• Accuracy and timeliness of invoice processing and payment application in NetSuite
• Completion of monthly reconciliations without outstanding discrepancies
• Response time and resolution quality of vendor tickets in Zendesk
• Efficiency in communication with customers and internal teams via Microsoft Teams
• Maintenance of organized, audit-ready financial records.

Benefits

• 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Company Information

• We are an AA/EEO/Veterans/Disabled employer.