Accounting Ops & Technology Manager

About Us

HighLevel is an AI-powered business operating system that supports SMBs across 150+ countries. It fuels community-driven growth rooted in real customer outcomes, with businesses generating over $7 billion in ecosystem value. HighLevel's architecture is designed for performance, resilience, and long-term scalability, with over 250 terabytes of distributed data, 250+ microservices, and support for over 1 million domain names.

Our people operate as a global, remote-first organization, valuing initiative, clarity, and execution. Innovation thrives here, with a focus on building systems that support millions of businesses worldwide. Learn more about us on our YouTube Channel or Blog Posts.

Who You Are

You are a detail-oriented accounting professional with a strong grasp of accounting principles, eager to contribute to a growing SaaS company. You excel in fast-paced environments, working closely with accounting teams to support month-end closes, journal entry preparation, account reconciliations, and audits. You're proactive, a strong communicator, and committed to maintaining accurate documentation of processes and controls while seeking ways to improve efficiency and streamline tasks. You thrive in balancing multiple responsibilities and are motivated by opportunities to grow within a dynamic team.

What You’ll Be Doing

• Own the endorsements process end-to-end, ensuring accuracy, timeliness, and audit readiness.
• Drive automation and process improvement initiatives to enhance efficiency and accuracy across accounting operations.
• Leverage AI tools, including Anthropic Claude and OpenAI ChatGPT, to create effective prompts, streamline workflows, and support data analysis, reporting, and operational decision-making across fintech and finance functions.
• Support month-end, quarter-end, and year-end close processes, including journal entry preparation and posting.
• Perform account reconciliations, investigating and resolving discrepancies in a timely manner.
• Support cash management, accruals, invoicing, and cost allocations as part of core accounting functions.
• Support the audit process by gathering required documentation, preparing audit schedules, and responding to auditor requests.
• Collaborate with cross-functional teams to ensure accurate financial reporting and adherence to deadlines.

(FinTech & Reporting Support)

• Act as the FinTech liaison for the Accounting team, supporting systems, tools, and current/future integrations.
• Write, build, and optimize NetSuite reports to support accounting and finance visibility.
• Administer and monitor FloQast, including task setup, folder locking, and close monitoring.
• Support continued optimization of Ramp for expense management and workflow efficiency.
• Aid in process documentation and standardization across accounting operations.
• Support broader accounting operations and special projects as needed.

What You’ll Bring

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Experience / Education / Certifications Required:
• Bachelor’s degree in Accounting, Finance, or a related field.
• CPA or other relevant certification preferred.
• Big 4 public accounting experience preferred.
• 8+ years of experience in accounting.
• Strong understanding of US GAAP and general accounting principles.
• Familiarity with AI tools and platforms, including Anthropic Claude and OpenAI ChatGPT.
• Proficient in Microsoft Excel and Google Sheets.
• Experience with Sage Intaact, NetSuite, including report writing and system navigation.
• Familiarity with close management tools (e.g., FloQast) and expense platforms (e.g., Ramp) is a plus.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to prioritize tasks effectively and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with vendors and internal stakeholders.
• Experience with process improvement initiatives and automation is a strong plus.
• Self-starter who is proactive, takes initiative, and follows through on tasks in a timely manner.
• Ability to adapt quickly to changing priorities and a natural curiosity for systems and technology.
• Excellent organization and time management skills.

Salary Range

The salary range for this position is $117,000 - $155,000 annually.

EEO Statement

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. We encourage you to review our Privacy Policy before submitting your application. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.