Accounting Operations Manager

Essential Responsibilities

• Lead and manage a team of 5 Clerks (4 AP, 1 AR), establishing clear expectations, ownership, and consistent accountability for performance and results
• Stabilize AP/AR operations by identifying and addressing process gaps, inconsistencies, and areas for control improvement
• Own and optimize end-to-end AP and AR processes (invoice-to-pay, cash application, collections), ensuring they are efficient, scalable, and consistently followed
• Proactively manage team performance, including providing direct feedback and reinforcing a culture of accountability and continuous improvement
• Identify and implement process improvements to reduce errors, streamline workflows, and strengthen controls ensuring issues are identified, communicated, and resolved promptly
• Act as a hands-on leader, stepping into day-to-day operations (invoice processing, inbox management, etc.) as needed to maintain continuity and service levels
• Drive practical process improvements that reduce manual effort, improve accuracy, and position the functions for future efficiency and scale

Additional Responsibilities

• Partner cross-functionally to improve upstream and downstream processes
• Monitor and report on key operational metrics to drive continuous improvement

Required Knowledge, Skills, and Abilities

• Knowledge of AP/AR processes, internal controls, and workflow design
• Skilled in managing direct reports, including performance management and coaching
• Ability to address conflict, drive accountability, and influence team behavior constructively
• Ability to balance hands-on work with leadership responsibilities
• Strong problem-solving skills with a focus on root cause analysis and sustainable solutions

Physical & Mental Requirements

• Standard office environment; ability to perform administrative and operational duties, including extended periods of sitting, standing, and computer use.

Position Snap Shot

• Employment Type: Full-Time
• Job Type: Exempt
• Pay Type: Salary
• Supervisor: Sr. Director, Controller
• Manages Others: Yes
• Minimum Education: Bachelor's Degree in Accounting, Finance, or related field preferred
• Minimum Certification: None required (CPA or related certification a plus)
• Minimum Experience: 5+ years in AP/AR, including 3+ years direct people management
• Age Requirement: N/A
• Required Travel: Less than 10%
• Driving Requirements: No
• Tools & Equipment Used: Standard Office Equipment and Accounting Systems

Diversity Statement

The employer retains the right to change or assign other duties to this position as a result of evolving business needs.