Accountant I/II (DOQ) (2 Year Limited Term)

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to job postings, event management, and customer relationship management. Key responsibilities include providing support services, answering inquiries, troubleshooting issues, and maintaining security.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including job postings and event management.
• Provide support services, answer inquiries, troubleshoot issues, and maintain security.
• Respond to legal requests and enforce legal agreements where applicable.
• Prevent fraud or potentially illegal activities.

Requirements

• At least 3 years of experience in customer service or IT support.
• Bachelor's degree in a related field or equivalent experience.
• Strong problem-solving and communication skills.
• Proficiency in Microsoft Office Suite and CRM systems.
• Experience with web-based applications and databases.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge of data security best practices.
• Experience with analytics and reporting tools.

Skills

• Customer service skills.
• Technical troubleshooting skills.
• Data analysis and reporting.
• CRM system proficiency.
• Web application development.

Benefits

• Flexible working hours.
• Professional development opportunities.
• Competitive salary and benefits package.
• Health insurance coverage.
• Employee discounts.

Pay

Salary range: $50,000 - $70,000 annually.

Schedule

Full-time position with flexible working hours.