Account Supervisor, Employee Engagement

About the role

Zeno Group is a global, integrated communications agency focused on strategic communications. We are known for our innovative approach and have won numerous prestigious awards, including the 2024 PRWeek U.S. Outstanding Large Agency of the Year.

Responsibilities

• Help develop and execute employee engagement, internal communications and change management programs for leading organizations.
• Support strategies that help clients inform, engage and inspire employees while driving business and organizational objectives.
• Shape client programs, manage integrated workstreams and help organizations navigate change through meaningful communications and engagement strategies.

Requirements

• 5+ years of experience in communications, employee engagement, internal communications, change management or related fields within an agency or other fast-paced environment.
• Experience developing communications programs that support employee engagement, organizational change and business objectives.
• Strong writing, editing and presentation skills, with the ability to create compelling content for a variety of employee and leadership audiences.
• Strong project management skills with experience managing multiple workstreams, timelines and priorities.
• Experience conducting communications research and applying insights to program development.
• Understanding of internal communications channels, engagement platforms and employee listening tools.
• Experience managing client relationships and contributing to communications planning and business objectives.
• Strong presentation and communication skills with experience presenting to clients and internal stakeholders.
• Experience mentoring junior team members and contributing to a collaborative team environment.

Qualifications

• Curiosity about emerging trends, technologies and best practices in employee engagement, internal communications and organizational change.
• A collaborative, adaptable mindset with a passion for solving problems and delivering meaningful work.

Preferred Qualifications

• Experience supporting large-scale organizational change initiatives.
• Familiarity with employee engagement and listening platforms such as Qualtrics, SocialChorus, Firstup or similar tools.
• Experience supporting executive and leadership communications programs.
• Experience working on integrated communications programs that span internal and external audiences.

Pay

The pay range for this role is $80,000 - $100,000 USD/yr. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

Schedule

Details on the schedule are not specified in the job posting.