ACCOUNT SUPERVISOR

About the role

We are seeking an Account Supervisor to join our dynamic team at Lucid Group. This role is part of our Commercial Communications capability, where we accelerate brand trajectories with data-driven strategies and creativity that moves markets. Our responsibilities include leading client partnerships, shaping strategic marketing directions, and overseeing internal teams to deliver high-quality work that meets both creative and strategic objectives.

Key Responsibilities

• Leads day-to-day client communications, managing expectations and proactively addressing challenges
• Partners with senior leadership to shape overall strategic marketing direction and ensure alignment with client business objectives
• Writes and contributes to creative briefs and strategic plans, clearly articulating goals and communicating them to internal teams
• Provides high-level project oversight, ensuring work meets client needs, brand strategy, and quality standards
• Supervises and mentors junior team members, offering guidance, feedback, and developmental support
• Maintains budget, scope, and timeline management, identifying and resolving issues efficiently
• Buys strong, collaborative relationships with clients and internal teams, fostering trust and mutual respect
• Identifies growth opportunities within existing accounts and supports efforts to expand business
• Encourages critical and creative thinking across the team to anticipate client needs and drive innovative solutions
• Works independently while leveraging senior team input to ensure projects stay strategically on course

Qualifications

• Bachelor’s degree required (preferably in Marketing, Communications, Business, or a related field)
• Minimum of 6 years’ experience in advertising, marketing, or communications
• Strong strategic, analytical, and organizational skills
• Excellent written, verbal, and presentation skills
• Proven ability to lead and inspire cross-functional teams
• Demonstrated ability to manage multiple priorities with efficiency and attention to detail
• Self-starter with initiative and the ability to work independently
• Exceptional interpersonal skills with a client-focused mindset
• Experience within pharmaceutical and/or healthcare marketing preferred but not required

What We Offer

• Opportunity to work with leading pharmaceutical and consumer health brands across therapeutic categories
• Exposure to both regulated Rx and consumer-facing OTC campaigns, broadening strategic skill sets
• Collaborative, growth-oriented culture that values innovation, integrity, and excellence
• Competitive compensation and comprehensive benefits package

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity where we can all be ourselves, make real connections, and enjoy the work that we do. Together. We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities. Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support. The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.

Compassionately Human

We think about the human impact of our actions

Accountable Allies

We are the go-to strategic partners for our clients

Invent with Intent

We create meaningful solutions to solve real problems

Courageously Curious

We challenge ourselves to think disruptively

Equal Opportunity Employer

We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, color, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity, and/or expression or disability. We are dedicated to offering an inclusive and accommodating recruitment process.