Account Supervisor / Agency Client Services

EGC Group is an award‑winning performance media agency with over 40 years of experience growing challenger brands. Clients include Brother International, Canon and Mayo Clinic. The agency combines creative content, video production, and proprietary technology to drive transformative growth.

About the role

Location: Melville, NY – Hybrid (3 days in office).

The Account Supervisor serves as the primary relationship manager for clients, responsible for strategy, execution, and overseeing a group of accounts.

Responsibilities

• Manage the client relationship and act as the lead point of contact.
• Develop a deep understanding of each client’s business, industry, and competition.
• Generate strategic and innovative ideas and collaborate with the EGC team to execute them.
• Lead weekly client status calls, quarterly business reviews, and other client meetings.
• Develop integrated marketing plans across multiple channels.
• Interpret results from various analytics sources to ensure client goals are met and identify areas for improvement.
• Seek opportunities to advance the client relationship and identify new business opportunities.
• Manage overall account profitability, approve and track agency hours, and flag potential issues or opportunities.
• Provide quality control for all deliverables.
• Guide clients through the media landscape, serving as a consultant on industry changes and news.

Qualifications

• 5–7 years of experience in a mid‑sized advertising agency environment.
• Experience with consumer and retail brands, B2B, healthcare, or higher education.
• Bachelor’s degree in Marketing, Communications, or a related field.
• Strong analytical and logical skills; proficiency in standard strategic marketing techniques (competitive assessment, industry analysis, SWOT, etc.).
• Experience with Google Analytics.
• Ability to work in a collaborative “team structure.”
• Energetic attitude, passion for the career, and proactive, positive work style.

Benefits

• Flexible PTO and Summer Fridays (half days).
• Hybrid work schedule.
• Medical, dental, and vision benefits.
• 401(k) with employer matching.
• Life insurance, Aflac, and additional auxiliary discount programs.
• Company luncheons, outings, and events.
• Professional growth and training opportunities.

Schedule

Hybrid work arrangement: three days per week in the Melville, NY office.