Account Specialist - WICHITA

About the role

Account Specialists are responsible for taking face-to-face orders at accounts within an assigned geography. The Account Specialist develops strong relationships with customers by providing excellent customer service and timely communication. Responsible for servicing the outlet to include merchandising and rotating our product, along with building displays and maintaining point‑of‑sale.

Heartland Coca‑Cola Bottling Company produces, sells, and distributes the highest quality and best‑tasting Coca‑Cola and Monster beverages across Kansas, Missouri, and Illinois. The company offers a range of non‑alcoholic beverages and values its people, customers, and community.

Responsibilities

• Visit assigned accounts to create and transmit product orders.
• Manage and record product inventory and ensure proper rotation of replacement stock.
• Work with store personnel to ensure order accuracy.
• Utilize the company‑provided look of success to execute customer‑approved programs in assigned accounts.
• Reference files and tools to create accurate orders.
• Build effective relationships with store personnel to assure superior customer satisfaction.
• Meet the customer’s expectations through daily communication, problem resolution, and appropriate follow‑up.
• Maintain and merchandise product in beverage sections and throughout accounts, including shelf allocation and cold equipment.
• Transport, replace, and maintain point‑of‑sale advertising.
• Maintain clean and organized backrooms and manage trade breakage.
• Follow established procedures and policies regarding accurate time recording and safety standards.

Requirements

• High School Diploma or GED preferred.
• Minimum of one year of work experience required.
• Merchandising or retail experience required; working knowledge of customer ads and sale items preferred.
• Basic computer application and technology skills.
• Prior experience using a pallet jack preferred.
• Ability to obtain PIT (Powered Industrial Truck) certification upon hire.
• Valid driver’s license, current vehicle liability insurance, and a driving record with no major violations in the last three years.
• Physical requirements:
  • Speaking: Constantly (investigates, negotiates, recommends, reports, etc.)
  • Acute vision: Constantly (observing both near and far, reading documents)
  • Typing: Frequently using electronic devices for day‑to‑day business (email, reports, texting)
  • Mobility: Frequent travel throughout customer locations (walking in backrooms, aisles, greeting customers)
  • Bending/squatting: Frequently (looking in racks at all levels, ordering product, counting cases, checking dates)
  • Lifting: Frequent – lift 40 lb or less (full cases of product)
  • Pushing/pulling: Frequent use of manual carts
  • Travel: Constant travel between customer locations

Benefits

• Medical, dental, and vision insurance
• Life insurance
• 401(k) retirement plan
• Paid time off
• Wellness programs
• Tuition reimbursement
• Part‑time employees are eligible for paid time off, 401(k), and tuition reimbursement

Pay

$20.00 per hour

Schedule

Monday through Friday, 7:00 am – 3:30 pm