Account Specialist - Inside Sales

About Us

Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better.

Responsibilities

• Plan and place outbound calls to potential and existing customers via telephone and email, convert to sales
• Handle inbound sales calls and emails and convert into sales
• Process incoming leads from tradeshows
• Work with manager team to establish, maintain and improve marketing strategies to promote company products
• Keep management informed of all activity, including timely preparation of reports
• Identify and/or contact customers in relation to special targeted sales campaigns that are specifically outlined by the Manager, Inside Sales
• Consistently achieve sales quota across portfolio
• Proficient in sales execution component of marketing plans and demonstrate adaptability and creativity with multiple initiatives
• Manage sample allocation, placing orders, providing marketing material and assisting accounts with marketing strategies
• Provide technical training to the customer on application and use of company’s products
• Support leave of absence and vacant territory coverage
• Attend sales training and sales meetings as required

Requirements

• Bachelor's Degree
• 2+ years proven sales experience with documented success

Preferred Qualifications

• Healthcare industry involving interaction with physicians, patients, etc.
• Aesthetics, dermatology, or cosmeceutical sales is preferred

Skills

• Demonstrated above average communication skills
• Ability to understand and communicate detailed product information on label for assigned product
• Ability to establish strong relationships over the phone
• Ability to drive sales results in given geographies
• Prioritize and multi-task effectively
• Technology savvy - Ability to execute inside sales using call center technology
• Knowledge of methods
• Working knowledge of SAP and OCE preferred
• Skilled in MS Office and Excel
• Strong problem-solving skills
• Exceptional communication and selling skills