Account Specialist (Inside Sales)

Title: Account Specialist (Inside Sales) Pay Rate: $30/hr Schedule: 1st Shift | Hybrid (Monday and Friday WFH) Location: Indianapolis, IN (Relocation not available) Performance-Based Bonus: Earn up to $2,500 quarterly (net) Company Overview We are driven to help create a healthier future for everyone. Our innovations in science and technology help ensure people have access to critical healthcare solutions today and for generations to come. In our Tissue Diagnostics (TD) division, we deliver integrated instruments, reagents, tissue-based assays, and advanced digital solutions to support anatomic pathology and oncology labs in providing the highest standards of care. Position Overview As an Account Specialist (Inside Sales), you play a key role in generating revenue and accelerating sales growth within the Tissue Diagnostics portfolio. In this hybrid position, you will collaborate with our field sales team, engage with laboratory and healthcare customers, and ensure their needs are met through knowledgeable support and solutions. Key Responsibilities Develop and implement strategic account plans to achieve sales targetsCommunicate the value and benefits of Roche’s products and services to customersRespond to customer inquiries and drive follow-up communications to close sales opportunitiesOvercome objections and negotiate terms to secure successful dealsIdentify, uncover, and qualify new sales leads, increasing the sales pipeline via SalesforceSupport ongoing customer accounts and help execute sales campaigns and programsMaintain up-to-date and accurate customer records in SalesforceCollaborate with cross-functional teams and resources such as SAP, Agiloft, and TableauPrepare sales contracts and service amendments promptlyGenerate and nurture warm leads using established scripts and customer listsTravel up to 10% for customer support and meetings as needed Desired Qualifications Bachelor’s Degree in a scientific or related field preferred1–2 years of experience in sales, telemarketing, account management, or a technical support environmentStrong communication skills, both written and verbalProven critical thinking and problem-solving abilitiesSelf-driven and able to work independently to achieve and exceed goalsStrong team orientation with a proactive, ownership mindsetExperience using CRM platforms and business software (Salesforce, SAP, Excel, Outlook)Comfortable working in a fast-paced, regulated, matrix organization As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Trust the office staffing pioneer. Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it! About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.