Account Specialist (Based in Korea)

Responsibilities

• Daily Communication: Act as a point of contact for clients via email, managing operational requests and inquiries to ensure we meet and exceed revenue targets.
• Relationship Management: Attend and facilitate scheduled client calls and check-ins, ensuring clear communication and consistent follow-up.
• Account Servicing: Support Account Managers in the day-to-day execution of affiliate tasks, utilizing internal tools and resources to drive results across your dedicated portfolio.
• Performance & Satisfaction Relationship Building: Cultivate and maintain strong, trust-based relationships with clients to ensure the highest levels of satisfaction and long-term partnership success.
• Proactive Contribution: Continuously identify opportunities to enhance account performance and provide value-add support to the wider Account Management team.

Requirements

• Professional fluency in both English and Korean.

Skills

• Strong analytical mindset.
• Excellent written and verbal communication skills.
• A proactive approach to problem-solving.