Account Specialist, Anti Infectives - Orlando, FL

About the Role

The Account Specialist is responsible for maximizing opportunities for the product portfolio in a single-layer geography. This field-based role involves developing and maintaining strategic business relationships with a wide spectrum of customers, including Hospitals, IDNs, Academic Institutions, Outpatient Accounts, Long Term Care Facilities, Government Accounts, and Specialty Private Practice. The focus is on increasing patient access to portfolio products, developing new business, expanding current business, and achieving geography sales goals through a solution-oriented and collaborative approach. Candidates should live within a reasonable distance from the primary city.

Responsibilities

• Advance hospital and specialty customers along the sales continuum and gain prescriber commitments through effective questioning, active listening, and utilization of approved data and resources.
• Deliver on-label presentations/sales calls to highlight the benefits and risks of the product portfolio, creating awareness of product solutions and addressing gaps in therapeutic areas to achieve sales goals.
• Develop professional relationships and differentiate the Anti-Infective portfolio’s value proposition at all levels (C-Suite, Physicians, Hospital Staff, Support Personnel) within accounts and departments.
• Problem-solve product and patient flow through Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels, coordinating key stakeholders across multiple departments to align on patient-focused solutions.
• Understand and address customer needs, building strong relationships that provide market intelligence and support compliant, innovative programs and initiatives.
• Achieve success in a complex, matrixed, account-based selling environment through collaboration and cross-functional discipline, partnering with in-field and in-house teams.
• Create, develop, execute, and monitor strategic geography business plans, determining appropriate department, channel, HCP focus, and frequency by account to deliver on sales objectives.
• Source, interpret, and utilize key data by account to develop and maintain working account profiles and relationship maps, targeting key stakeholders and decision-makers.
• Attend and actively participate in local boards, societies, conventions, and other HCP meetings, representing AbbVie and assigned products while channeling key information to internal partners.
• Complete all required training and maintain adherence to company policies and OEC/Legal procedures.
• Meet healthcare industry representative credentialing requirements to gain entry into facilities, including background checks, drug screens, and proof of immunization/vaccination.
• Proactively collaborate across multiple departments within healthcare institutions and with cross-functional partners to develop processes and compliant communication strategies.

Qualifications

• Bachelor’s degree in health, sciences, pharmacy, or business-related field preferred, or relevant and equivalent industry experience (at least five years, with three or more in the pharmaceutical/health/science industry, and a high school diploma/GED).
• Account-based selling experience in Hospitals, Wound Care Centers, or Infusion Centers, with a history of building advocacy in hospitals for acute products.
• Experience navigating matrix environments within accounts and complex customers such as IDNs, Academic Institutions, and Hospitals.
• Knowledge of the formulary approval process and experience driving formulary approvals; experience with Buy and Bill and specialty pharmacy products preferred.
• Documented history of strong sales performance, including advanced sales skills, ability to communicate complex products, and overcoming customer concerns.
• Strong business acumen, individual accountability, and ability to multitask, solve problems, and influence without authority.
• Strong planning, organization, presentation, and facilitation skills, with the ability to learn procedural, technical, and clinical information quickly.
• Proven ability to understand, articulate, and present complex scientific information to diverse audiences.
• Ability to build collaborative partnerships and lead by example in changing environments.
• Ability to fully cover the assigned geography.
• Valid driver’s license, ability to pass pre-employment drug screening, and meet safe driving requirements.
• Ability to travel adequately to cover territory and attend overnight training events and sales meetings.

Preferred: Proven track record of success in sales performance within respective therapeutic areas, commercial pharmaceutical industry experience, and English language proficiency (for non-English speaking countries).

Benefits

• Comprehensive package including paid time off (vacation, holidays, sick).
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Eligibility to participate in short-term incentive programs.

Note: Compensation may include base pay within a disclosed range, dependent on geographic location and other factors. Bonuses, commissions, and benefits are discretionary and may be modified consistent with applicable law.