Account Specialist, Anti Infectives - Denver, CO

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology, and neuroscience—and products and services in our Allergan Aesthetics portfolio.

About the role

This field-based role requires candidates to live within a reasonable distance from the primary city. The Account Specialist is responsible for maximizing opportunities for the product portfolio in a single-layer geography. This individual will develop and maintain strategic business relationships with a wide spectrum of customers, including hospitals, IDNs, academic institutions, outpatient accounts, long-term care facilities, government accounts, and specialty private practice. The focus will be on increasing patient access to portfolio products, developing new business, expanding current business, and achieving geography sales goals through a solution-oriented and collaborative approach.

Responsibilities

• Advance hospital and specialty customers along the sales continuum and gain prescriber commitments through effective questioning, active listening, and utilization of approved data and resources.
• Deliver on-label presentations/sales calls to highlight the benefits and risks of the product portfolio, creating awareness of product solutions and addressing gaps in therapeutic areas to achieve sales goals.
• Develop professional relationships and differentiate the Anti-Infective portfolio’s value proposition at all levels (C-Suite, physicians, hospital staff, support personnel) within accounts and departments to further product usage.
• Understand and problem-solve product and patient flow through Specialty Pharmacy, Specialty Distribution, and Buy and Bill channels. Coordinate and mobilize key stakeholders across multiple departments to align on patient-focused solutions.
• Use opportunities to understand and address customer needs, building strong relationships that provide market intelligence and support compliant, innovative programs.
• Achieve success in a complex, matrixed, account-based selling environment, collaborating with in-field (MSLs, National Director of Accounts, Key Account Directors) and in-house teams.
• Create, develop, execute, and monitor strategic geography business plans, determining appropriate department, channel, HCP focus, and frequency by account to deliver on sales objectives.
• Source, interpret, and utilize key data by account to develop and maintain working account profiles and relationship maps, targeting key stakeholders and decision-makers to expand physician usage and customer base.
• Attend and actively participate in local boards, societies, conventions, and other HCP meetings, representing AbbVie and assigned products, and channeling key information to internal partners.
• Complete all required training and maintain adherence to company policies and OEC/Legal procedures. Meet healthcare industry representative credentialing requirements for facility access in the assigned territory.
• Proactively collaborate across multiple departments within healthcare institutions and with cross-functional partners to develop processes and compliant communication strategies.

Qualifications

• Bachelor’s degree in health, sciences, pharmacy, or a business-related field preferred. Relevant and equivalent industry experience may substitute, requiring at least five (5) years of experience, with three (3) or more years in the pharmaceutical/health/science industry, and a high school diploma/GED.
• Account-based selling experience in hospitals, wound care centers, or infusion centers, with a history of building advocacy in hospitals for acute products, with or without a formulary win.
• Experience navigating matrix environments within accounts and complex customers such as IDNs, academic institutions, hospitals, and outpatient accounts.
• Knowledge of the formulary approval process and experience driving formulary approvals. Experience with Buy and Bill and specialty pharmacy products is preferred.
• Documented history of strong sales performance, including consistent top performance in challenging market spaces or product portfolios.
• Proven advanced sales skills, including the ability to communicate complex products and processes while overcoming customer concerns and advancing sales.
• Strong team player mentality with a successful history of working as an individual contributor in a collaborative environment.
• Strong business acumen, including individual accountability, multitasking, problem-solving, and influencing without authority.
• Strong desire to explore the unknown and continuously enhance personal, professional, and account knowledge.
• Ability to effectively prioritize and manage multiple accounts, with analytical skills to define account/program strategies.
• Strong planning, organization, presentation, and facilitation skills.
• Proven ability to learn procedural, technical, and clinical information quickly and present complex scientific information to varied audiences.
• Strong problem-resolution skills and the ability to influence others as a credible and respected role model.
• Ability to fully cover the assigned geography, with a valid driver’s license and the ability to pass pre-employment drug screening and meet safe driving requirements.
• Ability to travel adequately to cover territory, including overnight attendance at scheduled training events and sales meetings.

Benefits

• Comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) for eligible employees.
• Eligibility to participate in short-term incentive programs.