Account Sales Advisor

Role and Responsibilities

• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business goals.
• Manage personal time and productivity.
• Plan and manage personal business portfolio/territory/business according to an agreed market development strategy.
• Support and help other team members when required.
• Manage product/service mix, pricing and margins according to agreed goals.
• Maintain and develop existing and new customers through appropriate proposition and ethical sales methods to optimize quality of service, business growth, and customer satisfaction.
• Use customer and prospect contact activity tools and systems, and update relevant information held in these systems.
• Answer all inquiries (phone, email, text) from all customers (internal and external) within 24 hours (ideally sooner).
• Respond to and follow up sales inquiries using appropriate methods.
• Monitor and report on market and competitor activities and provide relevant reports and information.
• Communicate and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• Attend and present at external customer meetings and internal meetings necessary to perform duties and aid business development.
• Attend training to develop relevant knowledge, techniques and skills.
• Adhere to health and safety policy, and other requirements as outlined in the Arista handbook.
• Participate in sales meetings.

Qualifications

• Excellent verbal and written communication skills.
• Understands the principles of marketing, including market sector targeting, product offer development, features-benefits-solutions selling, etc.
• Computer skills: Adept in use of MS Office 2000 or later, particularly Excel and Word. Good working knowledge of the internet and email.
• Literacy and Numeracy: Able to understand profit and loss calculations and basic business finance, e.g., gross margin percentages and calculations. Competent in writing business letters, quotations and proposals.
• Business and Selling Skills: Excellent face-to-face and telephone communicator.

Pay

$65-75k plus commission