Account Resolution Specialist

About the role

The Collections Specialist position at Pacific Office Automation is a fast-paced, sales office role seeking candidates with advanced problem-solving skills and the ability to prioritize projects in a dynamic environment. No prior experience is required; we offer comprehensive training for the right candidate.

Responsibilities

• Making outbound calls on past-due accounts
• Analyzing aging reports and documenting all account activities
• Demonstrating professionalism, discretion, and good judgment in all interactions with co-workers, customers, and vendors
• Communicating cross-functionally with sales and senior management to accelerate the collection process

Qualifications

• Advanced problem-solving skills
• Well-organized with the ability to prioritize projects within your territory
• Proficiency in Microsoft Office

Preferred Skills

• 2 years of collection experience (but not required)

Benefits

• Advancement and growth into leadership roles
• Team-player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• Paid Time Off (PTO), Vacation, Sick Leave
• Flexible Spending Account (FSA) Program
• $17-20/hr DOE

Pay

$17-20/hr DOE

Schedule

Full-time, Monday through Friday

Company Commitment

Pacific Office Automation is committed to diversity and inclusion. We are an equal employment opportunity employer and celebrate our employees' differences because we know that diversity makes us stronger.