Account Representative - Teupen

About the role

This position is to generate new business and ensure growth of existing accounts in a specific geographic region. The preferred hire will live in Atlanta, GA; Charlotte, NC; or Jacksonville, FL. Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Responsibilities

• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Arrange for installation and test-operation of machinery.
• Attend sales and trade meetings, and read related publications to obtain information about market conditions, business trends, and industry developments.
• Collaborate with colleagues to exchange information such as selling strategies and marketing information.
• Complete expense reports, sales reports, and other paperwork.
• Complete product and development training as required.
• Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.
• Consult with engineers regarding technical problems.
• Contact new and existing customers to discuss their needs, and explain how these needs could be met by specific products and services.
• Demonstrate and explain the operation and use of products.
• Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
• Initiate sales campaigns and follow marketing plan guidelines to meet sales and production expectations.
• Maintain customer records, using automated systems.
• Negotiate prices and terms of sales and service agreements.
• Obtain specifications for use by engineering departments in bid preparations.
• Prepare sales contracts for orders obtained, and submit orders for processing.
• Prepare sales presentations and proposals that explain product specifications and applications.
• Provide customers with ongoing technical support.
• Provide feedback to company's product design team so that products can be tailored to clients' needs.
• Quote prices, credit terms and other bid specifications.
• Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
• Sell service contracts for products.
• Study information about new products so that product can be accurately depicted and proper recommendations made.
• Verify customers' credit ratings, and appraise equipment to determine contract terms and trade-in values.
• Verify that materials lists are accurate and that delivery schedules meet project deadlines.
• Visit establishments to evaluate needs and promote product or service sales.

Requirements

• Four-year bachelor’s degree required (Engineering, Marketing, Business preferred).
• Two years of aggregate experience in a comparable position with proven outside sales experience in a similar industry with a degree, or one year of experience as Altec Sales Representative or Technical Sales Representative and successful completion of Altec Sales Training Program.
• Must be available for extensive overnight travel.
• Current, valid Driver’s License required; Commercial Driver’s License required for some positions.
• The ability to communicate information and ideas in speaking and presenting so that others will understand.
• PC skills using spreadsheets, word processing, and other office management applications.
• Consistently having met or exceeded prior quota figures.
• Prior performance reviews having been at or above full performance.