Account Representative - State Farm Agent Team Member
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Camden, DE.
The agent has been a State Farm agent since 2010 and is a fourth-generation State Farm agent, a proud graduate of the University of Delaware. The agency has received awards including Chairman's Circle, Ambassador Travel, and Legion of Honor.
About the Role
As Account Representative for the Bennett Insurance Agency Inc., you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
Responsibilities
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Meet monthly activity and sales goals.
- Conduct community visits.
- Promote successful and long-lasting customer relations.
Requirements
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred but not required.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Strong communication skills—written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs and effectively relate to customers.
- Must obtain both DE Property & Casualty license AND DE Life & Health license prior to starting.
Benefits
- Group Life Insurance
- Paid time off
- Profit sharing
- Wellness resources
- 401(k) matching
- Bonus based on performance
Pay
$40,000.00 - $70,000.00 per year