Account Representative - State Farm Agent Team Member
Clay Van Meter opened this agency in 2000 and currently leads a team of four. With 33 years at State Farm—including experience in homeowners claims and agency resources—he became an agent as the seventh generation in a State Farm family. A Mercer University graduate, married for 28 years, and father of twins and triplets, Clay is deeply involved in the community: sponsoring three local high schools, recognizing a weekly high school football player, supporting the Midwest Food Bank, and serving on the board of the Real Life Center, a local nonprofit.
About the role
As an Account Representative you are vital to daily business operations and customers’ success. You help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
Responsibilities
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
Requirements
- Experience in sales (outside sales, inside sales, retail sales, or telemarketing) preferred.
- Experience in managing customer relationships preferred.
- Interest in marketing products and services based on customer needs.
- Strong written, verbal, and listening communication skills.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
- Dependable, takes initiative, maintains a positive attitude, and always does the right thing.
Benefits
- Health insurance
- 401(k)
- $100,000 life insurance policy
- Licensing reimbursement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Strong commitment to work-life balance
Pay
$50,000.00 - $75,000.00 per year
The agency is located in Peachtree City, GA and helps customers with insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.