ACCOUNT REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

About the role

Denise has been with State Farm since 1980, building a long-standing career marked by excellence and leadership. Alongside her team, she has earned multiple recognitions, including Lifetime President’s Club, Ambassador Club Qualifier, and Crystal Excellence awards — reflecting a consistent commitment to high performance and customer care. She is deeply involved in the Durango and Bayfield communities, holding positions with both local Chambers of Commerce and staying actively engaged in community initiatives. Hospitality is a big part of the office culture. Denise takes pride in creating a welcoming environment for both team members and customers, often with sweet treats and a friendly, open atmosphere that makes people feel at home.

Our office culture is warm, collaborative, and people-focused. We’re looking for someone who is friendly, team-oriented, and enjoys building relationships — someone who wants to be part of a positive environment where both customers and team members feel valued every day. We strongly encourage bilingual candidates to apply as we continue to build a diverse team that can better serve our community.

As an Account Representative on Denise Elliott’s State Farm Agent team, you are vital to daily business operations and customers’ success. You grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation

$65,000 – $80,000 per year.

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Full-time position in Durango, CO.