Account Representative - State Farm Agent Team Member

Position Overview

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Work with the agent to develop and maintain a digital marketing system to promote the office.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to identify and support local community events in our market.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• People-oriented.
• Organizational skills.
• Self-motivated.
• Dedicated to customer service.
• Able to learn computer functions.
• Experience in a variety of computer applications, particularly Windows.
• Pride in getting work done accurately and timely.
• Able to work in a team environment.
• Able to multi-task.
• Able to make presentations to potential customers.
• Achieve mutually agreed upon marketing goals.
• Effectively relate to a customer.
• Bilingual - Spanish preferred.
• Property and Casualty license (must be able to obtain).
• Associate's degree or higher preferred.

Benefits

• 401K
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Draw plus commission
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Pay

$42,000.00 - $45,000.00 per month

Schedule

N/A