Account Representative, PanAmericas, Canada

About the role

This role supports the recruitment and enrollment of US sellers into a strategic cross-border fulfillment program, enabling expansion into the Canadian marketplace and contributing to marketplace growth across North America. The position focuses on a cross-border initiative that enables US sellers to expand into Canada with streamlined local placement and optimized operations.

Responsibilities

• Identify and recruit US sellers with revenue potential for Canadian market expansion
• Conduct outreach campaigns through multiple channels including email, phone, and networking to engage prospective sellers
• Qualify prospects by evaluating their US performance, product catalog, and alignment with Canadian marketplace requirements
• Build and maintain a robust pipeline of qualified seller prospects using CRM tools
• Guide sellers through program enrollment, including registration and compliance requirements specific to Canadian marketplace regulations
• Support sellers with international expansion documentation for cross-border fulfillment
• Educate sellers on Canadian marketplace requirements and the benefits of local placement optimization
• Support sellers through the enrollment workflow to facilitate smooth transition into the program
• Partner with internal teams to coordinate seller introductions and transitions
• Collaborate with cross-functional teams including category and program stakeholders
• Work with program teams to optimize seller experience and conversion rates
• Stay current on cross-border regulations, program updates, and Canadian marketplace trends

Qualifications

• Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
• 2+ years of inside sales experience
• Knowledge of procurement and source to pay methods at small and medium businesses
• Experience influencing at all levels within an organization, particularly at the executive level
• Experience exceeding sales targets using a consultative, solutions-focused approach
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.