Account Representative I
Love's Travel Stops · Oklahoma City, OK · 4 days ago
Business DevelopmentFull-time
Benefits
- Fuel Your Growth with Love's - company funded tuition assistance
- Paid Time Off
- 401(k) – 100% Match up to 5%
- MEDICAL/DENTAL/VISION Insurance after 30 days
- Competitive Pay
- Career Development
Job Functions
- Act as primary point of contact for the client and assess the client’s needs.
- Provide consistent, personalized service and proactive communication to enhance client retention and loyalty.
- Review invoice schedules for accuracy and completeness.
- Make outbound calls to clients as needed.
- Answer or route inbound calls to appropriate department or person.
- Purchase invoice schedules.
- Monitor invoice quality.
- Collaborate with inter-department on issues that arise with your book of clients.
Experience & Qualifications
- Education: High School Diploma or equivalent required.
- Experience: 0-1 years of experience working in a factoring, commercial finance, collateral analysis, or banking environment is preferred.
Skills
- Ability to multitask and work in a fast-paced environment.
- Ability to manage changing deadlines and priorities.
- Ability to manage competing demands without sacrificing accuracy or customer service standards.
- Excellent verbal and written communication skills.
- Detail oriented.
- Knowledge of Microsoft Office products.
- Bilingual in Spanish and English is beneficial.