Account Representative

About the role

This position will coordinate all direct sales activities relative to those existing / prospective accounts found within the assigned area of responsibility. It involves making regular contact with existing accounts and prospects, performing discovery, increasing understanding of the customer/prospect business model, and bringing forth value offerings from Sonoco resources.

Responsibilities

• Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
• Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
• Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness.
• Provides appropriate personnel with progress reports covering each account plan on a regular basis.
• Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
• Maintains up to date information with regard to gross margins for all major accounts and makes pricing recommendations as appropriate.
• Establishes and maintains multi-level contacts at all major existing and prospective accounts.
• Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of calls.
• Sets up and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
• Maintains detailed records of all activity at each customer and prospective customer location and reports on expansions, closings, business trends and all other factors impacting volume levels.
• Develops and maintains territory sales funnel for prospective new business.
• Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
• Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
• Affords assistance to division marketing with trade shows, conventions, and trade association meetings as requested.
• Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
• Promotes company goodwill and maintains proper relationships with customers and prospective customers.
• Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations and other such data in contacts with external parties.
• Complies with all company policies.

Requirements

• A 4-year undergraduate degree or equivalent experience.
• 3 years of sales experience minimum.
• Proven record of sales prospecting and new business development.
• Proven ability to manage multiple sales development projects through a complex development process.
• Familiarity with the packaging industry, specifically Paper Mill Cores.

Qualifications

• Compensation: Progression position with annual base salary ranging from $99,360 - $140,400, plus an annual target bonus of 12.5% of base salary.
• Benefits: Comprehensive total rewards package including competitive pay and benefits such as medical, dental, and vision coverage, 401(k) retirement plan with company match, and various wellness programs.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Knowledge of the packaging industry, particularly Paper Mill Cores.
• Proficiency in sales techniques and market analysis.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Variety of company-paid and voluntary insurance plans including life, personal accident, and disability insurance.
• Tuition reimbursement.

Pay

The annual base salary range for this role is as follows:

• Account Representative II: $99,360 - $111,780, plus an annual target bonus of 12.5% of base salary.
• Senior Account Representative: $111,760 - $125,730, plus an annual target bonus of 12.5% of base salary.
• Account Manager: $124,800 - $140,400, plus an annual target bonus of 12.5% of base salary.

Schedule

50% travel required.