Account Representative
What You Will Be Doing
- Aid the Senior Account Executive and Senior Director of Sales in managing customer account activities.
- Act as a key customer liaison, ensuring high-quality service and meeting individual customer needs.
- Oversee daily customer ordering, scheduling, and tracking processes.
- Respond to customer inquiries about products, services, and other general questions.
- Coordinate efforts and maintain constant communication with three Readerlink distribution centers and field service staff.
- Analyze past and present sales trends and contribute to developing additional meaningful reporting metrics.
- Handle other duties as assigned, directed, or requested.
What You Will Need
- Bachelor’s degree in Business or a related field.
- Ability to manage multiple tasks and prioritize various projects.
- Excellent interpersonal skills, including in-person, phone, email, and presentation abilities.
- Fast learning ability, teamwork, and strong problem-solving skills.
- Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Experience with Excel functions like VLOOKUPs and Pivot Tables.
- Desire to advance within the company and a methodical, organized approach to problem-solving.
- Office environment exposure, occasional exposure to vibration and dust.
- Proficiency in basic mathematics and ability to apply mathematical concepts to practical situations.
- Ability to communicate effectively with all organizational levels and external partners.
- Fast-paced, team-oriented work environment.
Salary and Benefits
Salary: $50,000.00 - $60,000.00
Employee Benefits Include But Are Not Limited To:
Health Plans - Medical, Dental & Prescription
Flexible Spending Accounts - Health & Dependent Care
Disability, Life and Accident Insurance
Vacation Pay & Paid Holidays
401(k) with Company Match
About the Role
The Account Representative manages specific job functions and responsibilities associated with Account Activity, which includes Inventory, Item Set Up, and SKU Management, Sales Orders, Calendar Updates, and handling Account requests.
Qualifications
Bachelor’s degree in Business or a related field is required.
Skills
Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required.
Benefits
Employee Benefits Include But Are Not Limited To Health Plans - Medical, Dental & Prescription
Flexible Spending Accounts - Health & Dependent Care
Disability, Life and Accident Insurance
Vacation Pay & Paid Holidays
401(k) with Company Match
Pay
$50,000.00 - $60,000.00
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