Account Representative

About the role

EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses, is seeking an Account Executive for the Professional Solutions team. The Account Executive is the first level of contact with existing accounts in the assigned territory for Essilor Labs of America (ELOA) and is responsible for sales performance, customer relations, and growing sales volume for Essilor branded products.

Responsibilities

• Partner with Specialists to drive Essilor branded growth, training opportunities, and influence current initiatives.
• Develop existing account base (approximately 75%) and acquire new accounts via territory prospecting (approximately 25%).
• Review cycle plan, market conditions, Essilor KPI expectations, and customer needs with the District Sales Manager to plan territory sales strategy and refine call schedules.
• Build and implement a strategy for all accounts, creating in‑depth strategies for key accounts.
• Collaborate with lab personnel to identify account opportunities and adjust call schedules and business plans accordingly.
• Utilize brand sales strategy to develop trusted partnerships with ECPs, growing both branded product sales and overall business.
• Determine customer needs and position Essilor’s premium branded products and Customer Development Group programs to meet those needs.
• Use analytical tools and software applications (SFDC, Rx Analysis, Profit Analyzer, Price‑File Maintenance) to manage territory accounts.
• Apply a consultative selling approach that drives immediate sales and establishes long‑term business partnerships.
• Review territory plans and vary professional selling approach based on segmentation, audience, and ECP business approach.
• Conduct highly effective account seminars for large and small audiences.
• Anticipate and proactively address customer needs, resolve issues promptly, and strengthen relationships.
• Partner with lab staff when addressing customer needs while maintaining a professional Essilor image.
• Communicate regularly with the District Sales Manager regarding personal development, sales results, and action plans.

Requirements

• 3 to 5 years of demonstrated sales results.
• Strong interpersonal communication skills, including flexibility, adaptability, and teamwork.
• Proficient computer skills and demonstrated presentation abilities.
• Customer service orientation; experience in customer service or client relations strongly preferred.
• Willingness to travel overnight approximately 50% of the time.
• Bachelor’s degree preferred.

Benefits

• Health care coverage
• Retirement savings plans
• Paid time off / vacation
• Various employee discounts

Pay

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. The role may also include a competitive bonus and/or commission plan as part of a first‑class total rewards package.