Account Mgr I, HOA/Real Estate

Responsibilities

• Act as a primary point of contact for assigned accounts.
• Maintain assigned portfolio to drive client adoption and usage to achieve targeted annual revenue goal.
• Analyze key metrics of customer usage and identify opportunities for improvement.
• Aid in periodic client business reviews for assigned clients as appropriate.
• Build and maintain strong client relationships that allow for open communication and trust.
• Report account status reviews to management weekly.
• Aid in identifying revenue opportunities within the framework of the organization's wide strategy.
• Work closely with multiple departments to coordinate client needs and resolve outstanding issues.
• Grow business by anticipating customer needs and providing a high level of customer service.
• Work with internal departments and clients to meet monthly billing and prebill goals.
• Add additional duties as needed.

Qualifications

• Demonstrated ability to retain and grow accounts.
• Demonstrated ability to effectively communicate with internal and external management and work collaboratively with interdepartmental teams to achieve desired results.
• Experience in project management, including the ability to effectively manage multiple projects simultaneously.
• Experience using MS Office applications (Word, Outlook, PowerPoint, and Excel).
• Effective verbal, written, and interpersonal communication skills.
• Demonstrated ability to work independently and take initiative.
• Ability to communicate clients' needs while prioritizing with organizational goals and initiatives.
• Ability to motivate others to achieve project deliverables.
• Excellent follow-up skills.
• Bachelor’s degree in business, related field or equivalent.
• One year experience in the property management industry.

Pay and Benefits

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

• Health, dental, and vision insurance.
• Retail savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.