Account Manager - X (Formerly Twitter)

About MarketStar

We generate revenue for innovative tech companies globally through outsourced B2B demand, sales, customer success, and revenue operations solutions. We support career advancements through mentorship, leadership, and development programs. We also contribute to our community through the MarketStar Foundation.

Our team of 3,000+ employees worldwide works towards innovation and success, from our headquarters in Utah to offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia.

About The Account Manager - X (Formerly Twitter)

MarketStar is seeking an Account Manager to represent X (Formerly Twitter) in Ogden, UT. This role involves leading customer outreach, building brand awareness, and managing client relationships.

What Will You Do?

• Lead a customer outreach process including calls and emails to build and manage external customer relationships.
• Work with existing customers to increase brand awareness and advertising spend.
• Stay updated on product knowledge using client-provided and self-guided training resources.
• Manage, review, and report on pipeline with a weekly forecast and plan to achieve targets.
• Record customer interactions and engagement in CRM.
• Build and manage relationships with both internal MarketStar team and external clients.
• Prepare and run performance reviews with internal MarketStar peers and leadership.
• Analyze and interpret data to drive planning and success.
• Provide customer sentiment insights including product feedback and industry learnings.

What Will You Need to Succeed?

• Strong time and project management organizational skills.
• Proficiency with Microsoft Office and/or Google Suites.
• Demonstrated ability to build relationships.
• Strong written and verbal presentation skills.
• Experience with setting and exceeding sales goals.
• Able to multi-task, manage time effectively, and adapt to change.
• Experience with analyzing and interpreting data to develop and implement strategic plans is preferred.
• Previous experience with account management or prior sales experience in technology is preferred.

What We Offer

• Structured learning and career development programs.
• Mental health program.
• Generous Paid Time Off policy.
• Paid medical leave.
• Child/Dependent care reimbursement.
• Education reimbursement.
• 401(k) match, hardship loan program, access to financial wellness advisor.
• Comprehensive healthcare coverage including medical, dental, and vision.

Equal Employment Opportunity

We are committed to Equal Employment Opportunity and comply with all relevant laws prohibiting employment discrimination. Reasonable accommodations are available upon request for candidates during the application process.