Account Manager - US (AdTech / MarTech SaaS)

Responsibilities

• Drive revenue growth through strategic upsells and cross-sells, aligning Adverity's evolving capabilities with customer pain points.
• Proactively identify commercial opportunities within your portfolio, turning business challenges into expansion conversations.
• Build and deliver compelling, data-backed business cases that connect product functionality to measurable ROI and strategic business outcomes.
• Consistently exceed Net Revenue Retention (NRR) targets by unlocking new revenue streams and minimizing contraction.
• Position Adverity as a critical pillar in the customer's data strategy, steering conversations away from features and toward long-term value.
• Own the commercial execution of your accounts end-to-end—from opportunity spotting to deal closing and internal alignment.
• Build deep, multi-threaded relationships with executive stakeholders to secure influence and elevate commercial positioning.
• Anticipate renewal risks early and neutralize churn threats with value reinforcement and competitive differentiation.
• Maintain rigorous CRM documentation to support account planning, forecasting, and stakeholder visibility.
• Champion the customer's voice across internal teams to ensure our roadmap and services fuel commercial expansion and retention.

Qualifications

• Proven track record of driving revenue expansion in SaaS, ideally in a Data Platform or AdTech / MarTech environment.
• Strong sales instincts with demonstrated success in identifying, developing, and closing upsell and cross-sell opportunities.
• Skilled in crafting persuasive business cases and commercial narratives tied to customer KPIs and ROI outcomes.
• Deep understanding of enterprise buying cycles, commercial drivers, and stakeholder motivations.
• Comfortable engaging and influencing executive-level stakeholders and economic buyers to drive deal progression.
• Experience navigating complex accounts and multi-threaded relationships to accelerate commercial outcomes.
• Strong financial and strategic acumen—able to link data and product features to top-line impact.
• Proficiency in CRM and success tools (e.g., Gainsight), including forecasting, account planning, and stakeholder mapping.
• Effective at using AI tools and modern productivity tech to streamline operations and focus on revenue-driving activities.
• Self-directed and outcome-obsessed, with a relentless focus on growth.