Account Manager Trainee

About the role

Built on service. Driven by connection. In this role, you’ll manage and operate a Hilti Store to maximize walk-in sales and support smaller field accounts, all while delivering exceptional customer service. You’ll help construction professionals find the right solutions, demonstrate cutting-edge products, and build trusted relationships that last. This isn’t just retail—it’s hands-on partnership that drives productivity, safety, and sustainability while accelerating your career.

Responsibilities

• Sell, service, and promote the full Hilti product line directly to walk‑in customers and smaller field accounts; create innovative ways to drive sales through merchandising and product demo efforts.
• Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales.
• Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store.
• Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost‑effective mode of transportation.
• Reconcile opening, closing, and annual physical inventories for the Hilti Store.
• Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent.
• Maintain a clean and organized work area and storefront at all times; keep assigned equipment in good order.
• Additional duties as assigned.

Requirements

High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience.

Qualifications

Previous customer service and/or sales skills preferred.

Skills

• Ability to lead change and adapt to a fast‑paced, dynamic environment.
• Excellent written, verbal, and presentation skills.
• Drive to develop strong and sustainable customer relationships.
• Must be willing to relocate within 18‑24 months.

Benefits

• Medical and Dental insurance
• Generous Paid Time Off (including 2 days to go and give back to your local community however you want)
• Educational reimbursement
• Health and wellness days

Pay

You’ll receive a generous compensation package for the work that you do with the possibility to earn bonus for going above and beyond.