Account Manager Trainee

About the role

In this role, you’ll manage and operate a Hilti Store to maximize walk-in sales and support smaller field accounts, all while delivering exceptional customer service.

Responsibilities

• Sell, service, and promote the full Hilti product line directly to walk in customers and smaller field accounts;
• Create innovative ways to drive sales through merchandising and product demo efforts;
• Review and analyze all shipping documents and sales trends; identify and make corrections to ensure correct inventory levels are on hand to drive sales;
• Post receipts, disbursements, and material returns; review reorder recommendations to ensure adequate replenishment of the Hilti Store;
• Expedite customer backorders and switch to locations that meet customers’ delivery requirements with the most cost-effective mode of transportation;
• Reconcile opening, closing, and annual physical inventories for the Hilti Store;
• Audit Hilti Store cycle counts, backorders, unconfirmed orders, and manual stock status transactions to ensure inventory levels are correct and consistent;
• Maintain a clean and organized work area and storefront; keep assigned equipment in good order;
• Additional duties as assigned.

Requirements

• High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience;
• Previous customer service and/or sales skills preferred;
• Ability to lead change and adapt to a fast paced, dynamic environment;
• Excellent written, verbal, and presentation skills;
• Drive to develop strong and sustainable customer relationships;
• Must be willing to relocate within 18-24 months.

Qualifications

None specified.

Skills

None specified.

Benefits

None specified.

Pay

Compensation details not specified.

Schedule

Not specified.