Account Manager - TikTok

About Flywheel

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

The Commerce Specialist role offers the unique opportunity to join a program where you build your skillsets in both media and retail capabilities, to ensure a well-rounded Commerce individual to enable career development and acceleration.

What You Will Do

• Learn both media and retail, to ensure strong foundations for your career with Flywheel.
• Support Managers in helping our clients reach their retailer media goals through:
• Campaign Management: Managing keyword / targeting selection, audience curation, campaign development, and optimum bid levels for clients on retail platforms.
• Campaign Reporting: Developing and managing daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns.
• Campaign Performance: Establishing key metric reports, tracking progress and trends, and effectively communicating campaign results and insights.
• Support our Retail Managers with the following activities:
• Product Optimization: Building and managing best-in-class Product Pages that drive optimal discoverability, traffic, and conversions.
• Product Merchandising: Planning and executing merchandising strategies that include content enhancements and promotions that accelerate sales for our clients.

Skills

• Bringing and developing these two skills sets together will be fundamental in the success of this role.
• Across a Commerce approach, the following will also be a key part of the role:
• Consumer Behavior: Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes.
• Business Analytics: Utilizing reporting dashboards and spreadsheets to extract and communicate insights that develop go-forward strategies for our clients.
• Commerce Trends: Monitoring industry news and platform changes, flagging potentially relevant updates for clients to broader Flywheel team to identify implications and recommended action.

Who You Are

• Experience in digital sales or media, on either the brand, retailer, or agency side, a big plus.
• Detail oriented, good project management and organizational skills with the ability to work within tight deadlines.
• Solution oriented mindset that thrives in ambiguity and figuring out solutions and processes to complex problems.
• Comfortable in analyzing dashboards and utilizing spreadsheets with mastery of basic excel formulas - pivot tables should be second nature and you can VLOOKUP in your sleep.
• Great communication and interpersonal skills, collaborator, and outstanding communication and presentation skills.
• Innovative, scrappy, and independent thinker with the ability to use data to influence decisions.
• Bias for action with a scrappy willingness to roll up your sleeves and go the extra mile to persist and get the job done.
• Sense of ownership complemented by strong organization and project management skills to meet deadlines.
• Team player with a genuine desire to contribute to the overall success of the entire team in addition to strong written and verbal communication skills to effectively collaborate internally with colleagues and externally with clients.

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture. We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week.

Benefits

• Competitive paid time off, including annual leave plus paid public holidays.
• Great learning and development opportunities.
• Parental leave and benefits.
• Volunteering opportunities.

Inclusive Workforce

Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom’s Policy

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Equal Opportunity Employer

We are an Equal Opportunity Employer and participate in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Contact Information

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.

Important Alert

Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately.

Application Instructions

We do not accept unsolicited resumes from 3rd party Recruitment Firms.

Pay

$130,000.00 USD

Schedule

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.