Account Manager, T&HS, US/CAN

About the role

Ingredion is seeking a dynamic Account Manager to join their team and drive market presence and revenue growth. This role reports to the Director of Sales Texture and Healthful Solutions East Region.

Responsibilities

• Develop strategic account plans to create long-term value for customers.
• Establish strategic relationships with key accounts to sell products, services, and alternative solutions to create competitive advantage for the customer.
• Work with management to develop a business plan, demand forecast, and sales strategy.
• Utilize technical understanding of food ingredients to introduce value selling or value price concepts.
• Work with Technical Service, Marketing, Growth Platforms, and other key stakeholders to develop and close new opportunities.
• Conduct market analysis of customers, understanding market trends and competitive pricing.
• Manage opportunity briefs and pipeline growth.
• Advise and work with customers to create innovative solutions.
• Create trial plans utilizing the breadth of technical resources available to create innovation solutions.
• Create and conduct proposal and manage RFP’s. Lead contract negotiations with customers and manage the development, accuracy and delivery of those contracts.
• Manage budget and control expenses for sales territory.
• Maintain accurate records of all sales activity, including customer call reports, territory sales analysis, quarterly updates, and salesforce.com data, etc.
• Conduct market analysis of customers, understanding market trends and competitive pricing.
• Develop and maintain effective communication channels within Ingredion to address pricing, market trends, sales initiatives, technical requirements, new product development, customer requests, and overall market direction.
• Understand and monitor the competitive landscape and activities of competitors.
• Ensure communication with customer service and credit to meet customer needs and contract obligations.
• Collaborate with the demand planning team for accurate forecasting and relay this information to management and sales team members.

Requirements

• Bachelor’s degree in a related field (Food Science, Chemical Engineering) or business.
• MBA a plus.
• 5+ years of direct sales or technical sales experience, preferably in the food and beverage industry.
• Proven track record managing and penetrating complex accounts at multiple touch points and delivering results.
• Excellent communication skills, both written and oral, with the ability to prepare and deliver technical and business presentations.
• Strong organizational and time management skills.
• Knowledgeable in financial dealings with customer accounts and proven negotiation skills.
• Ability to engage in functional problem-solving conversations with customers and internal stakeholders.
• Strong computer skills (Word, Excel, PowerPoint), salesforce.com or other CRM experience preferred.
• Willingness to travel up to 50% of the time.

Qualifications

• Skilled at developing strategic account plans and driving growth.
• Effective communicator with strong relationship-building skills.
• Innovative thinker with the ability to create solutions based on customer needs.
• Detail-oriented and organized, with strong time management skills.

Skills and Behaviors

• Motivated, self-starting professional with a passion for sales and customer relationships.
• Skilled at developing strategic account plans and driving growth.
• Effective communicator with strong relationship-building skills.
• Innovative thinker with the ability to create solutions based on customer needs.
• Detail-oriented and organized, with strong time management skills.

Benefits

• Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

Pay and Schedule

• Annual Salary Range: $108,000.00 - $144,000.00
• Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).
• Incentive Compensation: This role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.