Account Manager, Strategic

Responsibilities

• Own and grow a portfolio of Apryse’s largest enterprise customers, ensuring long-term satisfaction and success.
• Develop and execute comprehensive account plans that identify opportunities for expansion, cross-sell, and upsell.
• Build and maintain strong executive relationships across multiple lines of business and technical stakeholders.
• Partner with customer success, solutions engineering, and product teams to ensure customers achieve measurable business outcomes with Apryse.
• Lead strategic business reviews with key accounts, positioning Apryse as a long-term digital transformation partner.
• Anticipate customer needs and proactively identify opportunities to deliver additional value.
• Effectively manage renewal cycles, negotiating terms and ensuring seamless continuity of service.
• Stay current on competitor offerings and market trends to position Apryse as the clear leader.

Requirements

• 7+ years of experience managing strategic or enterprise accounts in B2B SaaS, with a proven track record of expanding account revenue.
• Demonstrated success in building multi-level executive relationships and navigating complex organizations.
• Strong account planning, business review, and consultative selling skills.
• Exceptional communication, negotiation, and executive presentation abilities.
• Experience managing multi-million-dollar account portfolios with year-over-year growth.
• Skilled in leveraging Salesforce CRM to manage accounts, forecasts, and activity.
• Collaborative and resourceful, able to lead cross-functional teams toward shared outcomes.

Benefits

• Competitive salary commensurate with experience and qualifications.
• A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings.
• A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
• Highly autonomous and entrepreneurial environment.
• Annual recurring WFH allowance for you to purchase items you need for your home office.
• Ongoing support for learning development so you can master your craft.
• Work with the hardware you're most comfortable with (Windows or Mac).
• Diverse and inclusive workplace where we all learn from each other.