Account Manager/Specialty Account Manager - Tavneos - Houston, TX (West)

About the role

Join Amgen’s Mission of Serving Patients. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Responsibilities

• Proficiency in both live and virtual customer engagements
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
• Able to engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care
• Builds long-term relationships across multiple stakeholders and senior decision-makers, both inside and outside of Amgen, and sustain extensive and rich networks to advance business partnerships and deep customer relationships
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams
• Provides actionable field intelligence and recommendations to Amgen home office
• Promotes Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Serves as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials)
• Improves use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients
• Communicates territory activity in an accurate and timely manner as directed by management
• Provides feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments
• Completes administrative duties in an accurate and timely fashion
• Manages efforts within assigned promotional budget
• Attends medical congresses and society meetings as needed
• Ensures timely access for patients through patient services and savings programs

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Qualifications

• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
• Master’s degree & 6 years of collective account management experience, sales, & commercial experience
• Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
• Associate degree & 10 years of collective account management experience, sales, & commercial experience

Skills

• Demonstrated sales experience in the pharmaceutical, biotechnology, or medical device industry
• Experience supporting immunology, nephrology, rheumatology, pulmonology, or ophthalmology products
• Consistent track record of access creation in managed markets
• Prior experience developing and implementing critical initiatives with cross-functional Business Units that successfully enable access and demand creation in key accounts
• Prior experience working with Medical Science Liaisons (MSLs), HOPE MSLs, Medical platform or policy development and opinion leader engagement
• Strong communication and presentation skills including experience with executive-level audiences
• Excellent negotiation skills
• Strong analytical skills/eye for business
• Demonstrated ability to take initiative, impart energy and enthusiasm, and work in teams

Benefits

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans and bi-annual company-wide shutdowns

Flexible work models, including remote work arrangements, where possible