Jobs · Business Development · Massachusetts

Account Manager - Specialties Material Science

Brenntag · Marlborough, MA · 2 wk ago
Business DevelopmentFull-time

Account Managers drive sales and profit in their assigned territory through consultative, face-to-face and telephone engagement. They identify and act on high-potential opportunities with both existing and new customers while upholding Brenntag’s core values and customer-excellence focus.

Responsibilities

  • Customer Business Development (65%)
    • Meet sales objectives, retain customers, and improve satisfaction via both in-person and digital channels.
    • Identify cross- and range-selling opportunities with existing customers; engage relevant stakeholders (e.g., Brenntag Essentials sales staff).
    • Develop and align territory sales plans and growth targets with Sales Manager.
    • Conduct frequent customer visits; prepare using available tools, coordinate, negotiate, and close proposals.
    • Manage spot business and rush offers; coordinate with Commercial Assistant as needed.
    • Liaise with internal teams (Sales Management, Industry Marketing, Application Development) to deliver timely, value-maximized solutions.
    • Serve as primary commercial contact for customers in assigned territory.
    • Conduct market studies to test demand for new product opportunities.
    • Leverage Brenntag Connect to generate and maximize sales.
  • New Customer Generation (10%)
    • Spot and launch sales projects in collaboration with Industry Marketing, Application Development, and suppliers.
    • Identify, prioritize, and contact prospective customers; nurture leads through the pipeline.
    • Collaborate with Brenntag Essentials sales staff on new Specialties business opportunities.
  • Sales & General Administration (15%)
    • Set and maximize prices using value-based pricing and customer segmentation within Product Management guidelines.
    • Maintain accurate CRM data: document business cases, post-visit notes, and customer projects.
    • Update customer opportunity pipelines and potentials in CRM.
    • Complete sales and revenue-related reporting.
    • Drive commercial and functional excellence based on Commercial Excellence Function guidance.
    • Provide regular product-demand forecasts to Industry Marketing to optimize projections.
  • Know-How Management (10%)
    • Maintain up-to-date product, technical, and application knowledge through training.
    • Stay current with product/solution portfolio and market changes.

Requirements

  • Post-secondary education in Business, Science, or equivalent (preferred).
  • 3–5 years of sales experience, ideally in chemical distribution.
  • Product, technical, and market knowledge of the relevant industry/application.
  • Frequent travel as required by business needs.
  • Valid driver’s license with a clean driving record.

Skills

  • Proficient in Microsoft Excel, Word, PowerPoint, and CRM systems.
  • Superior communication and negotiation skills.
  • Strong commercial understanding and self-management capabilities.
  • Customer-centric mindset focused on delivering positive experiences.
  • Basic strategic thinking for business development and opportunity identification.

Benefits

  • Individual development plans, on-the-job training, and career-growth programs.
  • Paid parental leave.
  • Education assistance program.
  • Employee assistance program.
  • Various healthcare plan options and 401(k).

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