Technical Account Manager, Advanced Materials

Covering the West Coast territory, this fully remote role requires the candidate to be located in California. The position focuses on managing accounts using thermosets, with experience in resins (e.g., epoxy, polyurethanes) being essential.

About the Company

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. Founded in 1995 in the Netherlands, IMCD operates in over 50 countries, combining local knowledge with global expertise to drive sustainable results. The company serves as a business partner and accelerator of solutions for suppliers and producers across consumer, industrial, and durable goods sectors.

Responsibilities

• Manage the sales cycle from manufacturing to delivery and customer satisfaction.
• Develop methods and procedures to increase sales, expand markets, and promote business.
• Adopt and utilize tools in the company’s digitalization journey.
• Establish and maintain relationships to defend and preserve existing sales.
• Identify new market opportunities and gather competitive/market information.
• Ensure accurate budget and forecast information for the business.
• Resolve customer complaints regarding services, products, or personnel.
• Conduct frequent planned visits to key customers.
• Research and understand target markets and economic conditions at major accounts.
• Collaborate with sales support, supply chain, customer service, and other teams.
• Formulate, monitor, and improve selling plans aligned with business imperatives.
• Attend supplier trainings, IMCD meetings, and sales meetings.
• Maintain up-to-date customer interactions and pipeline management in Salesforce.com.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree in Chemical Engineering, Chemistry, or General Sciences (preferred).
• Five years of sales experience in the chemical or related industry.
• Experience with thermosets.

Skills

• Excellent customer service and professional interaction skills.
• Experience in a fast-paced environment.
• Ambitious with a drive for success and sales growth.
• Ability to multitask and switch focus quickly.
• Independent thinking and problem-solving.
• Deadline-driven, detail-oriented, and conscientious.
• Strong organizational and strategic thinking skills.
• Proficient with Microsoft Office and other common computer programs.
• Excellent written and verbal communication skills.

Desired Qualifications

• Formulation and/or formula production experience (a plus).
• Experience in Plastic, Rubber, or Composite markets (preferred).

Competencies

• Business Acumen
• Problem Solving/Analysis
• Customer/Client Focus
• Communication Proficiency
• Teamwork Orientation

Pay

$125,000 - $150,000 per year.

Schedule

Full-time, Monday through Friday, 8 a.m. to 5 p.m., with additional hours as needed. Travel required (~40%).