Account Manager, SMB

About the role

We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen—fast.

Responsibilities

• Manage a book of ~150-175 existing customer accounts with a focus on account retention and growth.
• Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients.
• Showcase your expertise through engaging online product demos that captivate and convert potential clients.
• Craft accurate forecasts and pipelines within Salesforce.
• Collaborate within a dynamic team environment to propel and close deals over the phone.
• Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI.
• Be the epitome of preparation in all client meetings—well-researched, knowledgeable, professional, and kind.

Requirements

• 2+ years of successful Account Management experience with consistent quota attainment.
• The ability to deliver a compelling message that resonates across all levels.
• Experience in transactional and solution selling, showcasing your confidence throughout the entire sales cycle.
• Outstanding interpersonal and verbal communication skills, coupled with strong organizational abilities.
• A high energy and a ‘can-do’ attitude, with the ability to balance multiple tasks effortlessly.
• Quick qualification skills and relationship-building prowess.
• Independence and motivation to thrive in a dynamic work environment.
• Working knowledge of CRM systems or Salesforce.com is required.
• Experience with Zoominfo products or similar solutions is a plus.

Qualifications

• Top notch tech stack
• Market leading product offering (check out our long list of G2 awards)
• ERG (Employee Resource Groups) to foster a diverse, inclusive workplace
• Benefits to Help You Thrive - Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more!

Benefits

• Comprehensive Medical, Dental, Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
• Family forming benefits up to $20k, plus discounts on a Care.com membership
• Virgin Pulse Wellness Program
• Optional add ons such as pet insurance, legal service support, and more!

Pay

The US base salary range for this position is $73,125 - $78,000 + variable compensation + benefits ($112,500 - $120,000 OTE (on target earnings)). Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training.

Schedule

This role is an in-office position, with the option to work from home on Mondays & Fridays.