Account Manager- Service/Repair (Columbus)
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. No Job ID. Remove boilerplate like EEO, legal, etc. Must preserve all substantive info.
We need to parse the posting.
Content:
- TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Columbus, OH. Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.
That's about the role.
- ESSENTIAL JOB FUNCTIONS: list of responsibilities.
We need to put responsibilities under a section heading Responsibilities
with - items.
- EDUCATION & EXPERIENCE: bullet points.
That's qualifications/requirements.
- What Makes Us Special At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact. Salary range $$65,000-90,000. The role offers a car allowance, fuel card, and monthly commission program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: 15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
We need to separate Pay and Benefits sections. Pay: Salary range $65,000-90,000. Also car allowance, fuel card, monthly commission program. Possibly also mention commission program as part of pay.
Benefits: list of medical, dental, vision, FSA, HSA, supplemental medical, disability, life insurance, optional life, spouse/dependent life, identity theft monitoring, pet insurance, EAP, tuition reimbursement, 401(k) match, vacation, holidays, sick leave, parental leave.
Schedule: Not mentioned. So we should not include Schedule section.
Also "About the role" section: we have introductory paragraph.
"Responsibilities": list from ESSENTIAL JOB FUNCTIONS.
"Requirements" or "Qualifications": EDUCATION & EXPERIENCE bullet points.
"Skills": maybe not explicitly listed; but we could infer from responsibilities: ability to read blueprints, technical knowledge, CRM, etc. However we should not invent. The posting does not have a separate Skills section. So we should not create Skills unless there is explicit content. There's no explicit skills list. So we omit Skills.
"Pay": Salary range and car allowance, fuel card, monthly commission program.
"Benefits": as above.
We must not include boilerplate like EEO, equal opportunity, legal, etc. Also remove duplicated lines.
We need to ensure we preserve all substantive info. Let's extract.
First, About the role paragraph: "TK Elevator is currently seeking an experienced Account Manager- Service/Repair in Columbus, OH. Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals."
We can keep that as
.
Responsibilities: list each bullet from ESSENTIAL JOB FUNCTIONS.
Let's extract each responsibility line:
- Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
- Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups.
- Develops capital plans for customers to address their short- and long-term building needs.
- Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements.
- Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
- Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
- Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals.
- Monitors the status of current service contracts by visiting job sites and customers within assigned territory, ensuring customer satisfaction with service; resolves outstanding issues. Contacts service customers regarding contract renewal prior to contract expiration; advises of price increases if appropriate.
- Demonstrates technical knowledge of beneficial H-Power features. Determines customer needs and develops sales strategies to communicate H-Power modernization offerings.
- Utilizes the Customer Relations Management (CRM) tool to update and manage sales pipeline.
- Assists in A/R collection efforts to ensure prompt payment from customers. Conducts customer follow-up on all proposals. Upon customer’s acceptance, coordinates submittal packages through the approval process and creates change orders as requested.
- Visits project sites when necessary and works with operations department to ensure customer’s needs and deadlines are being met.
- Partner with operations team to negotiate the Scope of Work (SOW), as well as collaborate with contract administrator, sales support and legal as required.
- Performs other duties as may be assigned.
We need to keep them as list items.
Education & Experience:
- 1-2 years of related sales experience, elevator sales or industry experience
- Ability to read and interpret architectural and/or blueprint/drawings preferred
- Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred
We can put under Requirements or Qualifications. The spec says we can use headings like Requirements, Qualifications, Skills. We need to decide which to use. Since we have education/experience, we could use "Requirements" or "Qualifications". Probably "Requirements" is appropriate for education/experience. We'll use
Requirements
.
We might also have a "Qualifications" section but we can combine. The instruction: Prefer a few substantive sections over many thin ones. So we can have Requirements covering education/experience. No separate Qualifications needed.
Pay: Salary range $$65,000-90,000. The role offers a car allowance, fuel card, and monthly commission program.
We should format as maybe with details. Could also list as
but spec says use - for any list of duties/requirements/benefits. Pay is not a list but could be a paragraph. We'll use
.
Benefits: list all benefits.
Let's extract benefits list:
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
- Additional benefits include:
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
We should keep the description of 401(k) as part of benefit item.
We need to ensure we don't include boilerplate like "Eligibility requirements for these benefits will be controlled by applicable plan documents." That's somewhat boilerplate but it's still substantive? It's a note about eligibility. Might be considered boilerplate but it's about benefits. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The eligibility note is not exactly legal boilerplate but could be considered generic. However it's part of benefits description. Might keep? The instruction says remove boilerplate; eligibility note is somewhat boilerplate but it's about benefits. I'd lean to keep it as it's part of benefits description. However the sentence "This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies." is definitely boilerplate; we should drop that.
Thus we will keep benefits list up to parental leave, and maybe drop the eligibility note and the disclaimer.
Now schedule: none.
Now we need to output only HTML fragment, no /, no markdown.
We'll produce:
About the role
...
Responsibilities
- ...
...
Requirements
- ...
...
Pay
Salary range $65,000‑90,000. The role offers a car allowance, fuel card, and monthly commission program.
Benefits
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Check for any duplicated lines: we have not duplicated.
Check for any boilerplate left: we removed EEO etc.
Check for any mention of "What Makes Us Special" paragraph: we omitted that as it's fluff but maybe it's substantive? It says "What Makes Us Special At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact." That's somewhat generic; we could drop as it's not specific detail. The instruction: Prefer a few substantive sections over many thin ones.
. Responsibilities: list each bullet from ESSENTIAL JOB FUNCTIONS. Let's extract each responsibility line: - Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction. - Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups. - Develops capital plans for customers to address their short- and long-term building needs. - Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements. - Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals. - Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals. - Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals. - Monitors the status of current service contracts by visiting job sites and customers within assigned territory, ensuring customer satisfaction with service; resolves outstanding issues. Contacts service customers regarding contract renewal prior to contract expiration; advises of price increases if appropriate. - Demonstrates technical knowledge of beneficial H-Power features. Determines customer needs and develops sales strategies to communicate H-Power modernization offerings. - Utilizes the Customer Relations Management (CRM) tool to update and manage sales pipeline. - Assists in A/R collection efforts to ensure prompt payment from customers. Conducts customer follow-up on all proposals. Upon customer’s acceptance, coordinates submittal packages through the approval process and creates change orders as requested. - Visits project sites when necessary and works with operations department to ensure customer’s needs and deadlines are being met. - Partner with operations team to negotiate the Scope of Work (SOW), as well as collaborate with contract administrator, sales support and legal as required. - Performs other duties as may be assigned. We need to keep them as list items. Education & Experience: - 1-2 years of related sales experience, elevator sales or industry experience - Ability to read and interpret architectural and/or blueprint/drawings preferred - Experience selling Service/Repair, Construction, and Modernization in elevator strongly preferred We can put under Requirements or Qualifications. The spec says we can use headings like Requirements, Qualifications, Skills. We need to decide which to use. Since we have education/experience, we could use "Requirements" or "Qualifications". Probably "Requirements" is appropriate for education/experience. We'll use
Requirements
. We might also have a "Qualifications" section but we can combine. The instruction: Prefer a few substantive sections over many thin ones. So we can have Requirements covering education/experience. No separate Qualifications needed. Pay: Salary range $$65,000-90,000. The role offers a car allowance, fuel card, and monthly commission program. We should format asmaybe with details. Could also list as
- but spec says use
- for any list of duties/requirements/benefits. Pay is not a list but could be a paragraph. We'll use
. Benefits: list all benefits. Let's extract benefits list: - Medical, dental, and vision coverage - Flexible spending accounts (FSA) - Health savings account (HSA) - Supplemental medical plans - Company-paid short- and long-term disability insurance - Company-paid basic life insurance and AD&D - Optional life and AD&D coverage - Optional spouse and dependent life insurance - Identity theft monitoring - Pet insurance - Company-paid Employee Assistance Program (EAP) - Tuition reimbursement - 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. - Additional benefits include: - 15 days of vacation per year - 11 paid holidays each calendar year (10 fixed, 1 floating) - Paid sick leave, per company policy - Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) We should keep the description of 401(k) as part of benefit item. We need to ensure we don't include boilerplate like "Eligibility requirements for these benefits will be controlled by applicable plan documents." That's somewhat boilerplate but it's still substantive? It's a note about eligibility. Might be considered boilerplate but it's about benefits. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The eligibility note is not exactly legal boilerplate but could be considered generic. However it's part of benefits description. Might keep? The instruction says remove boilerplate; eligibility note is somewhat boilerplate but it's about benefits. I'd lean to keep it as it's part of benefits description. However the sentence "This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies." is definitely boilerplate; we should drop that. Thus we will keep benefits list up to parental leave, and maybe drop the eligibility note and the disclaimer. Now schedule: none. Now we need to output only HTML fragment, no /, no markdown. We'll produce:
About the role
...
Responsibilities
- ... ...
Requirements
- ... ...
Pay
Salary range $65,000‑90,000. The role offers a car allowance, fuel card, and monthly commission program.
Benefits
- Medical, dental, and vision coverage
- Flexible spending accounts (FSA)
- Health savings account (HSA)
- Supplemental medical plans
- Company-paid short- and long-term disability insurance
- Company-paid basic life insurance and AD&D
- Optional life and AD&D coverage
- Optional spouse and dependent life insurance
- Identity theft monitoring
- Pet insurance
- Company-paid Employee Assistance Program (EAP)
- Tuition reimbursement
- 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
- 15 days of vacation per year
- 11 paid holidays each calendar year (10 fixed, 1 floating)
- Paid sick leave, per company policy
- Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)