Account Manager - San Diego, CA

About the role

Role: Account Manager
Reports to: Regional Sales Director
FLSA: Exempt
Location: San Diego, CA

Why this role is important at Genesee Scientific?

Our Account Managers are responsible for the sales of research products within a defined territory. You will develop and maintain effective customer relations, drive opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts.

What will you do:

• Take ownership of territory to build and sustain strong customer relationships
• Manage pricing in territory to achieve financial targets
• Independently make decisions while leveraging available resources to fulfill customer needs, fostering seamless collaboration with cross-functional teams
• Maintain detailed and timely activity logging in Salesforce, including customer interactions, opportunities, and pipeline management to ensure data accuracy and visibility
• Provide customers with updates on supply and price trends, aiding inventory management, and offer consultative support
• Deliver updates on supply and pricing trends while providing consultative support to customers on inventory planning
• Leverage Teams and Zoom for virtual demos and sales presentations to expand reach and optimize travel time
• Consistently represent Genesee Scientific in a positive, professional manner during all customer interactions

Requirements:

• Bachelor’s degree in a relevant science field or equivalent experience
• 3+ years sales or research laboratory industry, or lab experience preferred
• Strong verbal and written communication, negotiation, and presentation skills with a proven ability to effectively deliver sales and marketing information that influences customer decision-making
• Able to work effectively both independently and as part of a team, with comfort conducting virtual sales presentations and product demonstrations via video conferencing platforms (Zoom, Teams)
• Proficient in Microsoft Office and Teams with working knowledge of Salesforce or similar CRM tools for data management and reporting
• Results orientated, strong work ethic and an ability to excel within a rapidly changing and growing organization
• Able to thrive in a fast-paced, collaborative environment and effectively manage multiple priorities

Physical Requirements:

• Perform the following tasks, with or without reasonable accommodation:
• Occasional lifting of promotional materials and product displays (up to 25 lbs.) during trade shows and events
• Ability to stand and walk for extended periods during customer visits, trade shows, and tabletop events
• Travel up to 25% within the territory, primarily by car, with occasional overnight travel
• Air travel required for regional and national trade shows, customer visits outside driving distance, and company meetings