Account Manager, Retail Partnerships

The Residential Energy Retail Partnerships team at Tesla serves as the point of contact for our growing base of retail customers, spanning end-to-end ownership across research, identification, development, capture, delivery, deployment, and fulfillment of all contract terms. Our ideal candidate is a self-starter with a passion for making customers deliriously happy, blazing new trails for our residential energy retail partnerships, and growing revenue and brand awareness.

What You'll Do

• Support Tesla's residential energy products growth by managing and expanding retail partnership opportunities in domestic and international markets by leading retail readiness, go-to-market, and item creation for retail accounts globally
• Partner on account onboarding, collaboration activities such as pilots, ongoing account management, and long-term retention/growth of the relationship and revenue
• Retain and grow the value of accounts
• As an extreme owner of assigned retail accounts to realize forecasted revenue on or ahead of schedule, identify and successfully communicate readiness levels, requirements, schedules, and risks
• Collect, communicate, and champion customer feedback to internally influence and steer programmatic and technical development required to maintain and grow retail business in support of overall Tesla's residential energy product's business goals
• Deliver impeccable customer service, including efficient acknowledgment and resolution of issues
• Manage virtual and in-store brand presence at retail by partnering on marketing initiatives and displays

What You'll Bring

• 5+ years working with customers to support a technical product or service
• 5+ years of retail sales experience or business development role
• Experience bringing products/services into retail stores in both domestic and international markets
• Independently motivated, with a demonstrated track record of project ownership
• Strong interpersonal, presentation, communication, and negotiation skills
• Strong analytical skills in business and technical issues

Benefits

• Competitive pay
• Medical plans
• Family-building, fertility, adoption, and surrogacy benefits
• Dental and vision plans
• HSA Contribution
• Healthcare and Dependent Care FSA
• 401(k) with employer match
• Employee Stock Purchase Plans
• Paid holidays
• Commuter benefits
• Employee discounts and perks

Expected Compensation

$76,000 - $162,000/annual salary + cash and stock awards + benefits