Account Manager - Process Sales

About the role

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

We are currently seeking a driven, customer-focused, and commercially minded Account Sales Manager to accelerate growth of Alfa Laval's Heat Exchanger business across the Inorganics, Metals, and Pulp & Paper market. This highly customer-facing role will focus on developing relationships with End Users, Packagers, and Skid Builders while driving new business acquisition, expanding market penetration, and maximizing value from Alfa Laval's installed base. In this role, you will serve as the commercial lead for assigned IMP accounts, developing and executing sales strategies that support Alfa Laval's growth objectives. You will work closely with customers, service sales teams, operations, marketing, and our European central organization to identify opportunities, strengthen customer relationships, and deliver profitable business growth. This is a hybrid role and can be based in Houston, TX, Greenwood, IN, or Richmond, VA, with approximately 50% travel across the United States.

While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area. Visa sponsorship is not available for this role.

Responsibilities

• Develop and execute tactical sales plans for direct customer and white spot accounts, engaging key decision-makers to drive new business acquisition, improve conversion rates, and increase market penetration.
• Build and maintain long-term relationships with key customers, engineering partners, packagers, and skid builders within the IMP market.
• Take ownership of assigned accounts and drive sustainable sales growth while meeting assigned financial and commercial objectives.
• Identify, qualify, and pursue new business opportunities through proactive customer engagement, market analysis, and installed-base intelligence.
• Analyze market trends, competitor activity, pricing strategies, and customer buying behaviours to develop effective market segmentation and targeting strategies.
• Utilize digital platforms, CRM tools, and data-driven insights to identify growth opportunities and support commercial activities.
• Collaborate with Service Sales teams throughout the product lifecycle to identify replacement, upgrade, and modernization opportunities within existing installations.
• Support strategic marketing initiatives and business development programs to increase awareness and demand for Alfa Laval solutions within the IMP market.
• Work closely