Account Manager - Phoenix/Scottsdale Metro

Responsibilities

• Develop long-term relationships with a portfolio of real estate partners.
• Connect with key business executives and stakeholders.
• Liaise between partners and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
• Manage and develop partner accounts to initiate and maintain favorable relationships with clients.
• Meet sales objectives and grow assigned accounts.
• Be the primary point of contact and build long-term relationships with real estate partners.
• Develop a trusted advisor relationship with key accounts, partner stakeholders, and executive sponsors.
• Provide consistent in-person presence; respond through email, phone, online presentations, screen-share, and in-person meetings.
• Execute sales-driven and customer service-oriented activities to increase production (orders and sales) that meet or exceed company objectives.
• Ensure the timely and successful delivery of our solutions according to partner (and customer) needs and objectives.
• Contribute to national relationships in assigned territory to meet contractual agreements.
• Communicate progress of ongoing initiatives to internal and external stakeholders.
• Increase job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and representing our brand(s) at industry events.
• Track key account metrics and enter all sales-related activities into company designated CRM.
• Assume other duties as assigned.

Qualifications

• Effective problem-solving skills to help resolve customer complaints or needs.
• Prominent verbal and written communication skills to communicate product ideas to clients.
• Up-to-date understanding of the industry's consumer behavior.
• Proficient customer service and interpersonal skills for dealing with different types of customers and clients.
• Effective analytical skills for analyzing client data.
• Time management and multitasking skills to handle multiple tasks and clients at once.
• Results-driven, persuasive with strong negotiation skills.
• Strong organizational skills and attention to detail.